Date	Author	Comment
2025-01-17	L *****	Middlesbrough Stack has been open for a while now yet it's still listed as "coming soon" on the app. Tried uninstalling and re-installing. Cookie removal and all that stuff. Can only order at whatever kiosk you want food or drink from.
Middlesbrough Stack has been open for a while now yet it's still listed as "coming soon" on the app. Tried uninstalling and re-installing. Cookie removal and all that stuff. Can only order at whatever kiosk you want food or drink from.
2024-12-27	An*****	Abandoned as could not create account. Just kept getting error messages
Abandoned as could not create account. Just kept getting error messages
2024-10-08	A *****	It's absolutely mint at the stack we love seeing the singers and the food!!!
It's absolutely mint at the stack we love seeing the singers and the food!!!
2024-08-20	St*****	App signed me out, can't remember sign in so used forgot password. It never send you an email to reset it. Lots of reward points I can't access, feel robbed
App signed me out, can't remember sign in so used forgot password. It never send you an email to reset it. Lots of reward points I can't access, feel robbed
2024-08-04	Li*****	UX is alright, main flaw is security. Would recommend not creating an account until they learn how to encrypt user inputs. Being able to see your password as you type it is security flaws 101
UX is alright, main flaw is security. Would recommend not creating an account until they learn how to encrypt user inputs. Being able to see your password as you type it is security flaws 101
2024-07-02	Ma*****	Same issues as everyone else. When ordering food, you're forced to select a time slot before you pay. I imagine most people want their food asap. If you select the first available time slot, it's expired before you pay, and you have to enter your payment details all other again. Google Pay doesn't work. It's not clear which food outlet you're ordering from, which makes it difficult to know which window to pick up from.
Same issues as everyone else. When ordering food, you're forced to select a time slot before you pay. I imagine most people want their food asap. If you select the first available time slot, it's expired before you pay, and you have to enter your payment details all other again. Google Pay doesn't work. It's not clear which food outlet you're ordering from, which makes it difficult to know which window to pick up from.
2024-04-01	Ia*****	Almost useless. Couldn't complete a payment. Google Pay threw an error. Card Details form wouldn't autofill my card number or even allow me to paste it in. The option to scan a card is pointless when most people don't carry physical cards.
Almost useless. Couldn't complete a payment. Google Pay threw an error. Card Details form wouldn't autofill my card number or even allow me to paste it in. The option to scan a card is pointless when most people don't carry physical cards.
2024-03-03	Cr*****	Had an absolute nightmare trying to order food, the order wouldn't go through and the vendor said they didn't receive the order, but it held the sum twice on my account as pending transactions. Hopefully the money is returned to my account in a few days. Had to end up getting someone else to order my food.
Had an absolute nightmare trying to order food, the order wouldn't go through and the vendor said they didn't receive the order, but it held the sum twice on my account as pending transactions. Hopefully the money is returned to my account in a few days. Had to end up getting someone else to order my food.
2024-02-12	Ma*****	User friendly, but errors keep on occuring when trying to pay with Google Pay so unable to complete an order.
User friendly, but errors keep on occuring when trying to pay with Google Pay so unable to complete an order.
2024-01-20	Ma*****	Infuriating to use. Your timeslot constantly expires, interrupting you while browsing/entering payment details (I had to enter my details twice, because it forgot them). Selecting the timeslot after choosing your order would remedy this somewhat. Also: The confirmation email defaults to saying you ordered from a coffee stall, rather than the place you actually ordered from.
Infuriating to use. Your timeslot constantly expires, interrupting you while browsing/entering payment details (I had to enter my details twice, because it forgot them). Selecting the timeslot after choosing your order would remedy this somewhat. Also: The confirmation email defaults to saying you ordered from a coffee stall, rather than the place you actually ordered from.

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