Reviews of Square Point of Sale: Payment

By: Block, Inc. App

List of user reviews and ratings for Square Point of Sale: Payment

Total ratings

4.58 (Rating count: 258,615)

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Review summary

Users generally praise Square Point of Sale for being easy to use, business-friendly, and supporting quick payments with tap-to-pay. Many report it helps streamline operations and reduces bank fees. However, several reviews highlight recurring reliability problems, including bugs and outages, and some features like offline payments failing after updates. Others point to a clunky UI and strict security settings. Some also report account issues and slow support. Overall, strong potential with notable reliability and usability concerns.

Pros

Easy to use and user-friendly.
Helps business run smoothly and efficiently.
Tap to pay / NFC payments are convenient for small businesses.
Reduces or avoids bank fees.
Supports growth and overall positive system when functioning.

Cons

Frequent issues and reliability problems that prevent normal use.
Offline payments limitations or broken offline functionality after updates.
Navigation/UI can be confusing; locating items and settings is hard.
Strict security measures (e.g., disabling Developer Options) that block features.
Account-related issues or suspensions and slow/no responses from support.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.58

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28% (186)

Date	Author	Comment
2026-07-17	Ke*****	not workin
not workin
2026-07-16	TY*****	truly Yours.
truly Yours.
2026-07-16	Du*****	the app works great when it works. after every update I have to uninstall and then reinstall it. is this an issue that happens to many people? or am I just the lucky chosen One?
the app works great when it works. after every update I have to uninstall and then reinstall it. is this an issue that happens to many people? or am I just the lucky chosen One?
2026-07-16	Li*****	The service is terrible! the guy made me change my password 3 times then told me I was locked out of my account. so there's 2,800$ I don't have access too... then the guy hung up on me but don't worry they still kept their chunk of the money!
The service is terrible! the guy made me change my password 3 times then told me I was locked out of my account. so there's 2,800$ I don't have access too... then the guy hung up on me but don't worry they still kept their chunk of the money!
2026-07-16	Ja*****	Excellent esp. for any new online sales interests .
Excellent esp. for any new online sales interests .
2026-07-15	Li*****	Great till the latest update. I have been using square for years but now randomly it will not connect to my square reader even if it has just been used less than 15 min ago. I need to go in and reconnect it and than it works but this was a problem in the past but had stopped in the fall now not auto connecting again is very annoying.
Great till the latest update. I have been using square for years but now randomly it will not connect to my square reader even if it has just been used less than 15 min ago. I need to go in and reconnect it and than it works but this was a problem in the past but had stopped in the fall now not auto connecting again is very annoying.
2026-07-15	Sc*****	I've been using for 10 years! love it
I've been using for 10 years! love it
2026-07-15	Be*****	works really well
works really well
2026-07-14	Br*****	it was kind of hard setting it up. I enjoyed it a lots . waitting to get started using it.
it was kind of hard setting it up. I enjoyed it a lots . waitting to get started using it.
2026-07-14	Da*****	Overall its a great POS choice. You have freedom to set up inventory how you want and get access to clear, easy-to-use reporting to let you easily know how much sales tax to pay each month. I'd give it another star if fees were more competitive.
Overall its a great POS choice. You have freedom to set up inventory how you want and get access to clear, easy-to-use reporting to let you easily know how much sales tax to pay each month. I'd give it another star if fees were more competitive.