Reviews of Square Point of Sale: Payment

By: Block, Inc. App

List of user reviews and ratings for Square Point of Sale: Payment

Total ratings

4.57 (Rating count: 259,076)

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Review summary

Users generally praise Square Point of Sale for being easy to use, business-friendly, and supporting quick payments with tap-to-pay. Many report it helps streamline operations and reduces bank fees. However, several reviews highlight recurring reliability problems, including bugs and outages, and some features like offline payments failing after updates. Others point to a clunky UI and strict security settings. Some also report account issues and slow support. Overall, strong potential with notable reliability and usability concerns.

Pros

Easy to use and user-friendly.
Helps business run smoothly and efficiently.
Tap to pay / NFC payments are convenient for small businesses.
Reduces or avoids bank fees.
Supports growth and overall positive system when functioning.

Cons

Frequent issues and reliability problems that prevent normal use.
Offline payments limitations or broken offline functionality after updates.
Navigation/UI can be confusing; locating items and settings is hard.
Strict security measures (e.g., disabling Developer Options) that block features.
Account-related issues or suspensions and slow/no responses from support.

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User Reviews

Recent rating average: 3.50

All time rating average: 4.57

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28% (216)

Date	Author	Comment
2026-08-15	ja*****	Where is my POS terminal !?
Where is my POS terminal !?
2026-08-15	Da*****	ok
ok
2026-08-15	ch*****	I'd suggest finding a different card processing app I got 3000 tied up and they won't send my money
I'd suggest finding a different card processing app I got 3000 tied up and they won't send my money
2026-08-14	Da*****	I have to keep reinstalling the app because my card reader keeps not responding to the phone. other than that it's a good app
I have to keep reinstalling the app because my card reader keeps not responding to the phone. other than that it's a good app
2026-08-14	Mu*****	took a long time you can't stay long.
took a long time you can't stay long.
2026-08-14	Ma*****	very user friendly and our football club is very happy with the square app.
very user friendly and our football club is very happy with the square app.
2026-08-14	Ni*****	have had multiple issues with tap to pay on my s24 ultra. can't rely on it for card payments so now I need to tell my customers that I can't take their card payments anymore because it won't work reliably.
have had multiple issues with tap to pay on my s24 ultra. can't rely on it for card payments so now I need to tell my customers that I can't take their card payments anymore because it won't work reliably.
2026-08-13	Re*****	HORRIBLE COMPANY!! I paid for a website and used square to host it so I could connect to my etsy shop, they then DELETED my account so I have no access to my website!
HORRIBLE COMPANY!! I paid for a website and used square to host it so I could connect to my etsy shop, they then DELETED my account so I have no access to my website!
2026-08-13	Ti*****	Square has helped us bring in more $ versus being a cash only business. Most patrons who are cashless do not mind the additional fee for processing. I do wish low volume processing had reduced fees, we are not a 5 day a week operation. Estimate and Invoice has gotten much better. Four stars because setting up online orders and the menu is too complicated, we even had the help of an IT guy for fortune 500 companies and he struggled.
Square has helped us bring in more $ versus being a cash only business. Most patrons who are cashless do not mind the additional fee for processing. I do wish low volume processing had reduced fees, we are not a 5 day a week operation. Estimate and Invoice has gotten much better. Four stars because setting up online orders and the menu is too complicated, we even had the help of an IT guy for fortune 500 companies and he struggled.
2026-08-13	Ca*****	Superb. Does exactly what it claims to do. If it were possible to award 10 stars then I would.
Superb. Does exactly what it claims to do. If it were possible to award 10 stars then I would.