Reviews of Square

By: Human8 App

List of user reviews and ratings for Square

Total ratings

3.74 (Rating count: 327)

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Review summary

Users praise the app's potential to earn rewards and payments through surveys, noting it can be easy to use and genuine in some cases. However, multiple reviews highlight serious issues including app crashes, freezing screens, poor or nonexistent customer support, and unreliable payment processing. Users report frequent frustrations with time wasted on disqualifications, delayed or cancelled rewards, and little trust in positive reviews. Overall, the app experience appears mixed, but many express dissatisfaction with technical problems and support responsiveness.

Pros

Some users report successfully receiving payments after completing tasks and surveys.
The app is easy to use and rewards can be earned in a timely manner, with payments often processed through PayPal.
The platform is genuine according to a few users who found it honest and straightforward.
There are opportunities to participate in surveys and activities for rewards, depending on the survey host or brand.

Cons

The app frequently freezes or produces error messages, especially when switching between communities or loading profile tabs.
Many users experience the app locking up or showing blank screens, making navigation and accessing menus difficult.
Customer support is often unresponsive or slow to reply, causing frustration when users have payment or technical issues.
Payments and rewards are inconsistently delivered, with some users reporting that rewards are cancelled after claiming or that promised payments are not received.
Users feel that survey qualifications can be frustrating, such as spending time on long surveys only to be disqualified late in the process.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.74

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50% (10)

Date	Author	Comment
2024-11-12	Su*****	The latest version of the app always seems to freeze or produce an error message when you are trying to change between different Square communities. The profile tab just doesn't load
The latest version of the app always seems to freeze or produce an error message when you are trying to change between different Square communities. The profile tab just doesn't load
2023-08-01	Je*****	The app locks up on every screen. I can log in but then it's just blank screens on any menu. I can't access any of the activity, menu, profile, or even help options.
The app locks up on every screen. I can log in but then it's just blank screens on any menu. I can't access any of the activity, menu, profile, or even help options.
2022-12-30	Me*****	Moderators do not get back to you. Something is seriously wrong with their website and app. Can't access it or post!
Moderators do not get back to you. Something is seriously wrong with their website and app. Can't access it or post!
2022-11-06	Je*****	I completed the surveys with detailed answers nd haven't been paid. I've contacted support twice now regarding payment and nothing. So far it's been a bad experience. I suggest signing up with Valued Opinions, I've been doing surveys with them for years.
I completed the surveys with detailed answers nd haven't been paid. I've contacted support twice now regarding payment and nothing. So far it's been a bad experience. I suggest signing up with Valued Opinions, I've been doing surveys with them for years.
2022-09-23	Sa*****	The app is definitely good...i just found it's add somewhere and signed up..later got the mail of some tasks and they paid me for the same...so now i think tht it was worth signing up😚👍
The app is definitely good...i just found it's add somewhere and signed up..later got the mail of some tasks and they paid me for the same...so now i think tht it was worth signing up😚👍
2022-09-03	Sm*****	What a dysfunctional program this is. No product received yet I keep getting a ton of emails to complete surveys. Also if you are doing a survey to qualify for a new community, you do a survey for 15 minutes, and then they disqualify you. Why not DQ fast instead of wasting time?
What a dysfunctional program this is. No product received yet I keep getting a ton of emails to complete surveys. Also if you are doing a survey to qualify for a new community, you do a survey for 15 minutes, and then they disqualify you. Why not DQ fast instead of wasting time?
2022-08-20	Dy*****	I have several of these squares on this site I use but can't figure out how to load new square platforms onto the app :( Please help?!
I have several of these squares on this site I use but can't figure out how to load new square platforms onto the app :( Please help?!
2022-08-04	An*****	I'm not seeing any survey or activities to complete and I don't see a place to request help or customer support.
I'm not seeing any survey or activities to complete and I don't see a place to request help or customer support.
2022-02-24	Zi*****	Good - but depends on the survey host! I have been using it for quite some time now to take part in activities for one particular brand who always pay well for completion and am therefore happy with my own participation. However, the app itself is essentially a tool so individual experiences (particularly around payouts etc.) will depend entirely on the specific organisation that is hosting the surveys/activities you are participating in. This is likely to account for the variable reviews.
Good - but depends on the survey host! I have been using it for quite some time now to take part in activities for one particular brand who always pay well for completion and am therefore happy with my own participation. However, the app itself is essentially a tool so individual experiences (particularly around payouts etc.) will depend entirely on the specific organisation that is hosting the surveys/activities you are participating in. This is likely to account for the variable reviews.
2021-11-03	Ic*****	This app and website is full of liars!!! I wasted an hour and a half of my time on a "zoom call study" that said I'd get $125 incentive. Needless to say, I have not received anything. Emailed them a week ago and still have not received any response in regard to this. I highly doubt I'll see the money at all. I wouldn't trust any of the positive reviews. I'll change my review IF they ACTUALLY pay me... But I'm not holding my breath.
This app and website is full of liars!!! I wasted an hour and a half of my time on a "zoom call study" that said I'd get $125 incentive. Needless to say, I have not received anything. Emailed them a week ago and still have not received any response in regard to this. I highly doubt I'll see the money at all. I wouldn't trust any of the positive reviews. I'll change my review IF they ACTUALLY pay me... But I'm not holding my breath.