Spruce: Medical Communication

Name: Spruce: Medical Communication
Rating: 4.893532 (17517 reviews)
Author: Spruce Health

By: Spruce Health App

Spruce is the leading platform for HIPAA-compliant communication and care.

Overview

Google Play Store

Downloads

815,235 ▲ 3.42K

Data as of 2026-08-09

Rating:

4.89 +58

(17,517)

Version:

4.5.13

Last updated: 2026-08-03

Features & Capabilities

Spruce is a comprehensive HIPAA-compliant platform designed to streamline communication and care outside the exam room. It integrates calling, texting, faxing, secure messaging, video chat, and more into a single secure app with a unified team inbox. Tailored for healthcare professionals, Spruce enhances clinical operations with features like telehealth, panel management, business phone systems, automated messaging, and team collaboration tools such as shared inboxes and secure team chats.

For patients, Spruce provides a free, secure app to connect with their care teams via messaging and video calls, ensuring seamless and confidential communication. Healthcare providers can start a free 14-day trial with no credit card required. Advanced security measures include automatic HIPAA Business Associate Agreements (BAA), two-factor authentication, SOC 2 auditing, and HITRUST certification, guaranteeing compliance and data protection throughout all interactions.

User Growth & Download Statistics

App Communication

By:

Spruce Health

Downloads:

815,235 3.42K

Rating:

4.89

(17,517) 58 new ratings

Version:

4.5.13 Last updated: 2026-08-03

Version code:

34051304

Creation date:

2016-02-25

Publisher country:

Permissions:

android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.FOREGROUND_SERVICE_CAMERA High risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.BLUETOOTH Moderate risk

Size:

73.03MB

Email:

su*****@sprucehealth.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 75,813 ▼ 47

Other rankings

#49 in Medical (Free) ▼ 8

Other platforms

Spruce: Medical Communication (v4.5.8)

4.90

(94,612)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Spruce Health

Google Play Store

https://play.google.com/store/apps/details?id=com.spruce.messenger

Email:

su*****@sprucehealth.com

Website:

https://www.sprucehealth.com

User Reviews

Spruce: Medical Communication is praised for its intuitive design, high-quality video and audio, reliable messaging, and responsive customer support, making telehealth appointments easy and convenient. However, users commonly report issues with notifications and message threading after updates, leading to missed messages and difficult inbox management. There are requests for enhanced scheduling features, better practice switching for providers managing multiple practices, and improvements in sound quality. Overall, it excels as a telehealth communication tool but could improve with more streamlined conversation management and additional workflow features.

Pros

User-friendly and simple interface that is easy to navigate for both patients and providers.
High quality video and audio during telehealth appointments, with minimal interruptions or lag.
Reliable messaging system with clear notifications and identification of responders (e.g., nurse, doctor).
Helpful features such as medication refill requests, emergency information, and access to seminars and support groups as part of the service.
Good customer support that is responsive to user issues and feedback.

Cons

Notifications can be problematic, especially with message threads involving multiple users, leading to missed messages.
Recent updates created multiple conversation threads for the same client, making inbox management complex and confusing.
The app currently lacks some useful scheduling and workflow management tools, including practice switching and automation customization.
Issues with sound during calls have been reported, although not widespread.
Limited patient-provider integration – users cannot easily use the app simultaneously as both provider and patient.