T-Mobile IP Relay

Name: T-Mobile IP Relay
Rating: 3.18 (627 reviews)
Author: T-Mobile USA

By: T-Mobile USA

Making connections with family, conducting business, and chatting with friends.

Features & Capabilities

T-Mobile IP Relay is a free telecommunications app designed for people who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability. Available on Android devices running 6.0 or higher, including tablets, this app allows users to make and receive relay calls through internet-based text communication. It features an integrated contact list, call history, and live customer care access for seamless communication. The app operates on wireless networks across the USA and its territories, requiring registration to use. While it supports emergency calling, functionality may differ from traditional 911 services. T-Mobile IP Relay ensures reliable connections for family, business, and social interactions, all through an accessible mobile platform. Learn more at t-mobile.com/IPRelay.

User Growth & Download Statistics

App Communication Accessibility

By:

Downloads:

Rating:

Version:

70.8.2 Last updated: 2026-04-27

Version code:

7000518

Creation date:

2011-07-13

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.MANAGE_OWN_CALLS High risk
android.permission.FOREGROUND_SERVICE_PHONE_CALL Moderate risk
android.permission.USE_FULL_SCREEN_INTENT Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk

Size:

6.90MB

Email:

ip*****@t-mobile.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 170,180 ▲ 1,250

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

T-Mobile USA

Google Play Store

https://play.google.com/store/apps/details?id=com.sprint.trs

Email:

ip*****@t-mobile.com

Website:

https://www.tmobileaccess.com/iprelay

User Reviews

Most reviews cite the app as a potentially valuable accessibility tool for Deaf/HOH users, but its widespread problems overshadow benefits. The top concerns are privacy/security (IP location access and unencrypted data), reliability (internal errors and dropped calls), onboarding/login lockouts, notification/accessibility gaps (missed alerts and unreadable messages), and poor customer support. A few users report positive experiences on certain devices, but recurring issues dominate overall.

Pros

Provides essential text-relay accessibility for Deaf/Hard‑of‑Hearing users when the service works on Wi‑Fi.
When it functions, reviewers report smooth text communication and easy login on some devices.
Some users describe it as a blessing or freedom, acknowledging its value for accessible communication.

Cons

Privacy and security concerns: IP location access and statements that data isn’t encrypted raise data-collection and security worries.
Reliability issues: repeated 'internal error' messages, calls often failing or dropping, and overall instability.
Login/onboarding problems: getting locked out after login attempts, 'too many incorrect logins', and needing to contact support.
Notification and accessibility gaps: missing persistent notifications, unreliable incoming message display, and text readability/color issues.
Customer support and service quality: rude/unhelpful or unresponsive support.

Recent reviews

it has greatly improved on receiving calls!

Mi*****, 2026-04-07

I reported this in 2023 and it's still happening! Missing important calls because there is no notification icon to keep app alive. Android OS is aggressive about closing background apps AND services. To prevent this, add a notification icon. 5 stars when this is fixed.

S *****, 2026-01-13

Invasive and unreliable. To use T-Mobile's IP Relay, you must grant access to your IP location, including your home network. The app even states data isn't encrypted. Worst of all, while it allows 911 calls, T-Mobile makes you agree they are not responsible for any failures if the call doesn't go through. It feels like a data collection tool, not a reliable accessibility service, and even conflicts with other paid T-Mobile features.