Reviews of Zen Leaf Rewards

By: Springbig

List of user reviews and ratings for Zen Leaf Rewards

Total ratings

1.65 (Rating count: 538)

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Review summary

Users of the Zen Leaf Rewards app consistently report significant issues with functionality, including the app merely redirecting to a slow website for shopping, lost carts, and frequent crashes. The UI is confusing with poor navigation and icon design. Many users have experienced lost loyalty points and confusing rewards expiration notices. Recent updates have introduced ID upload requirements that don't work properly, further degrading user experience. Overall, the app frustrates customers and detracts from the shopping experience rather than enhancing it.

Pros

Cons

App is largely non-functional and just redirects to a slow web page for shopping, making the app unusable for placing orders.
The app frequently loses or resets the shopping cart, causing frustration when trying to browse or make purchases.
Poor and confusing UI design including unconventional icons, back button issues, and awkward navigation.
Users report deleted or lost loyalty points and unclear or misleading expiration of rewards and promotions.
New update requires inconvenient ID upload for pre-orders and has technical issues preventing completion of the process.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.65

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22% (80)

Date	Author	Comment
2026-06-01	Ne*****	doesn't work
doesn't work
2026-05-31	Mi*****	If you have an Android that's why it's not working they don't have an Android app yet. 11/17/23 still not working I have uninstalled reinstalled multiple times. Not working, please fix I like going to Phoenix location great deals, update 10/18/23 app was working great but now can't log back in, please fix really enjoy going to Dunlap location all the employees are very welcoming and super nice. still not working
If you have an Android that's why it's not working they don't have an Android app yet. 11/17/23 still not working I have uninstalled reinstalled multiple times. Not working, please fix I like going to Phoenix location great deals, update 10/18/23 app was working great but now can't log back in, please fix really enjoy going to Dunlap location all the employees are very welcoming and super nice. still not working
2026-05-30	Er*****	when I go to login to the app it says they don't provide services in Illinois despite the dispensary constantly advertising to use the app
when I go to login to the app it says they don't provide services in Illinois despite the dispensary constantly advertising to use the app