Reviews of Kush21

By: Springbig

List of user reviews and ratings for Kush21

Total ratings

3.41 (Rating count: 104)

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Review summary

Users appreciate the friendly store staff and enjoy the associated dispensary. The app's concept of enabling online orders is liked, and once mastered, some find it usable. However, the app suffers from frequent crashes and freezes, poor user interface design with annoying pop-ups and sensitivity issues, and significant login and security problems. Additionally, the app behaves mainly as a web wrapper, offers inconsistent rewards tracking, and has been described as frustrating and unreliable by many.

Pros

Store personnel are friendly and knowledgeable.
The shop associated with the app is highly appreciated by users.
Once users figure out the app, it can be easy to use for placing orders.
The app allows for online ordering and pre-ordering functionality.

Cons

App frequently freezes and crashes, causing frustration.
The user interface is poor with issues like unwanted pop-ups and overly sensitive controls.
Account setup and security have major flaws, including verification and login problems.
App often opens a basic web page rather than providing a smooth native experience.
Points or rewards from purchases do not track consistently.

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User Reviews

Recent rating average: 2.50

All time rating average: 3.41

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19% (11)

Date	Author	Comment
2024-08-03	Sa*****	Store personnel great. Can't get app to send me pin to set. Tried multiple times.
Store personnel great. Can't get app to send me pin to set. Tried multiple times.
2024-07-16	Mi*****	To have a pre-order online system and then get to the store and have to wait in a line that is longer than the walk-in line it's just crazy . There's a lot of new workers that are not friendly and definitely expect a tip. Which is crazy. Used to be my favorite shop not so much anymore
To have a pre-order online system and then get to the store and have to wait in a line that is longer than the walk-in line it's just crazy . There's a lot of new workers that are not friendly and definitely expect a tip. Which is crazy. Used to be my favorite shop not so much anymore