Reviews of FairyNest

By: spledapps

List of user reviews and ratings for FairyNest

Total ratings

2.11 (Rating count: 304)

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Review summary

Users face significant issues with account creation, device connectivity, and login problems including multi-device use restrictions. Firmware updates are required but tricky, and some devices arrive outdated. While the app controls LED strips with pleasing effects once connected, setup can be frustrating. Multiple reviews report bugs, poor app maintenance, and lack of effective customer service, causing user dissatisfaction despite good lighting control features.

Pros

App can control LED strips and offers various lighting effects.
Setup works after firmware update and using 2.4 GHz network, leading to good functionality.
Once connected, the app can control the lights well and provide easy lighting effects.

Cons

Account creation is difficult or fails due to verification code delivery issues.
App often fails to connect or recognize devices, causing lights to be uncontrollable.
Logging in is problematic, with issues logging out or logging in on multiple devices.
Firmware updates are necessary but cumbersome; some devices come with outdated firmware that complicates setup.
App exhibits bugs such as buttons or links not working, incomplete uninstalls, and poor customer support.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.11

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27% (13)

Date	Author	Comment
2024-12-17	Ks*****	App does not work at all. Cant even create an account. And the online links always give ah bad gateway error...
App does not work at all. Cant even create an account. And the online links always give ah bad gateway error...
2024-03-10	Ja*****	Was working but now led strips won't show up and it says loading failed. Uninstaller the app and reinstalled it and app holds the login information and is auto logged in even after I log out which won't let me log back in but if I uninstall and reinstall then I will be logged in after install. No idea why the app doesn't uninstall completely which seems to be the cause of the bug imo Also none of the buttons for external links work anymore like help and privacy setting or check for update
Was working but now led strips won't show up and it says loading failed. Uninstaller the app and reinstalled it and app holds the login information and is auto logged in even after I log out which won't let me log back in but if I uninstall and reinstall then I will be logged in after install. No idea why the app doesn't uninstall completely which seems to be the cause of the bug imo Also none of the buttons for external links work anymore like help and privacy setting or check for update