Djinni

Djinni — AV Troubleshooting Made Simple

Transform your smartphone into a powerful AV troubleshooting tool with Djinni's cutting-edge augmented reality technology. Part of the SpectralBot Platform, Djinni is designed specifically for pro-AV professionals who need instant, reliable solutions.

KEY FEATURES

- Universal Compatibility: works seamlessly with any AV equipment regardless of manufacturer — video, audio, lighting, network, and power systems all in one app.
- AR-Powered Diagnostics: point your camera at any device and see critical information overlaid in real-time: settings, alerts, status indicators, and documentation, all visible through your screen.
- Instant Problem Detection: identify technical issues in seconds with a holistic system view that highlights faults across your entire AV installation.
- Remote Expert Support: share live views or snapshots with specialists for guided resolution — all without exposing your equipment to the internet.
- Centralized Documentation: access user manuals, specifications, diagrams, and technical documentation instantly — no more hunting through paperwork.

SOLVE PROBLEMS FASTER

- Reduce service calls: turn hours-long troubleshooting into minutes
- Empower any user: no specialized AV expertise required
- Minimize downtime: fix issues in real-time to keep systems running
- Secure by design: your equipment stays completely isolated from the internet

HOW IT WORKS

Simply scan the SpectralBot QR code on your AV system to instantly connect Djinni to your installation. The app provides a complete overview of all connected devices, using AR to overlay critical information directly onto your camera view.

Whether you're a system integrator, AV installer, or facility manager, Djinni puts professional-grade troubleshooting power in your pocket.