Reviews of PSAware

By: Southern Software, Inc. App

List of user reviews and ratings for PSAware

Total ratings

3.12 (Rating count: 59)

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Review summary

Many users of the PSAware Android app report issues with logging in and app freezes, especially after recent updates. The app is slow, buggy, and has a poor mapping function compared to the iOS version, which some find reliable. Several users note that scrolling and page loading are glitchy, and there haven't been meaningful updates or communication from the developers. Despite this, a few users have had positive experiences and appreciate the event layout. Overall, the Android version is considered unstable and in need of significant improvements.

Pros

Some users have found the app useful and reliable for a couple of years without issues.
The app has a good layout within individual events.
Works well on iOS devices for some users.

Cons

Inability to log in after recent updates, making the app unusable.
App frequently freezes and is very slow or laggy.
Mapping feature is poor and unreliable on Android devices.
Frequent glitches with scrolling and page loading on Android.
Lack of updates and poor customer support, leading to unresolved bugs.

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User Reviews

Recent rating average: 1.70

All time rating average: 3.12

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75% (15)

Date	Author	Comment
2024-06-19	Ja*****	Absolutely love the app until it just all of a sudden stopped working
Absolutely love the app until it just all of a sudden stopped working
2024-01-01	Br*****	Not working at all, completely frozen up for the pass 3 weeks. Useless!!!
Not working at all, completely frozen up for the pass 3 weeks. Useless!!!
2023-12-09	Fi*****	App is no longer working...Cannot log in! Reduced to 1 star
App is no longer working...Cannot log in! Reduced to 1 star
2023-03-23	ch*****	Hardly ever works properly
Hardly ever works properly
2023-03-14	Ed*****	Unable to login since the update
Unable to login since the update
2023-03-01	Ty*****	Unable to login
Unable to login
2022-06-30	Ji*****	Love this app, I don't know why all the negative comments, I've used it a couple years and has been great. Perhaps has something to do with not logging in correctly. I have it on Android phone and also on an ipad, no difficulties with either.
Love this app, I don't know why all the negative comments, I've used it a couple years and has been great. Perhaps has something to do with not logging in correctly. I have it on Android phone and also on an ipad, no difficulties with either.
2021-11-20	Cu*****	Suddenly lost the ability to log in on my Android and iPhone. App is totally useless now.
Suddenly lost the ability to log in on my Android and iPhone. App is totally useless now.
2021-08-16	Da*****	Really wish developers would talk to end users and put some effort into this app. This could be an awesome tool, but with the bugs and low functionality of it I wouldn't ever recommend anyone pay for this feature. I would love to offer any input that you would take on it!
Really wish developers would talk to end users and put some effort into this app. This could be an awesome tool, but with the bugs and low functionality of it I wouldn't ever recommend anyone pay for this feature. I would love to offer any input that you would take on it!
2021-06-18	3r*****	Utterly useless app. No longer allows me to log in.
Utterly useless app. No longer allows me to log in.