Reviews of Sotheby's

By: Sotheby's Inc.

List of user reviews and ratings for Sotheby's

Total ratings

4.18 (Rating count: 453)

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Review summary

Users appreciate the new, cleaner design and consider the app better than other auction platforms. Features like managing favorites and browsing diverse items add value. However, common problems include frequent crashes, slow loading times, and a troublesome ID verification process that causes missed bidding opportunities. Navigation issues like unexpected redirections and missing functionalities such as search and sell features also frustrate users, leading to a suboptimal experience despite the app's potential.

Pros

The new design is cleaner, faster, and more user-friendly compared to the old version.
The app is better than most other specialized shopping platforms, particularly among auction houses.
Managing favorite items is a useful feature appreciated by users.
Users enjoy browsing and purchasing a variety of items such as real estate, jewelry, and art through the app.

Cons

The app frequently crashes or freezes, especially when viewing bids, uploading ID, or navigating pages.
ID verification process is problematic, causing users to miss auctions or bids.
Loading times are slow when accessing favorite items or auction lots, even with good internet connection.
There is poor user experience regarding redirection issues, such as being sent back to the homepage unexpectedly.
Some features like search and sell are not functioning or missing, limiting app usability.

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