Sopoints Merchant

Sopoints Merchant is the all-in-one loyalty management app for businesses of every size. Turn first-time visitors into lifelong customers with a points-based rewards program you can set up in minutes and manage from anywhere.

▶ REAL-TIME DASHBOARD
See how your business is performing at a glance. Track total customers, transactions, points issued, and pool balance with live spark line trends. Quick-action buttons let you look up a customer, add a reward, fund your pool, or pull a report in one tap.

▶ CUSTOMER MANAGEMENT
Build a complete picture of every customer. View point balances, transaction history, earned vs. redeemed totals, and loyalty tier status. Look up any customer instantly by name, email, or phone — and import existing customer lists in bulk with our CSV importer.

▶ FLEXIBLE REWARDS
Create rewards your customers actually want. Offer percentage discounts, fixed dollar-off deals, free items, or cashback — each with its own point cost and redemption rules. Toggle rewards on or off at any time.

▶ SMART CAMPAIGNS
Drive engagement with time-limited promotions. Run point multipliers, bonus-point events, double-points days, or happy hours.
Schedule campaigns in advance, pause them on the fly, and track performance in real time.

▶ POWERFUL ANALYTICS
Understand what's working. View points issued vs. redeemed over time, monitor customer engagement and retention rates, and see how your loyalty tiers are distributed — all with beautiful charts across 7-day, 30-day, 90-day, and yearly windows.

▶ MULTI-LOCATION SUPPORT
Manage every store from one account. Add locations, generate unique QR codes for each, and track performance per location. Customers earn and redeem seamlessly across all your stores.

Whether you run a coffee shop, restaurant, retail store, or service business - Sopoints Merchant gives you professional loyalty tools at an affordable price.