D-SONO

D-SONO is a dedicated app designed for customers of Sono International and its affiliates to easily give praise and appreciation to employees who deliver excellent service. This platform encourages positive feedback, aiming to enhance customer service quality. By promoting an organizational culture centered on warm praise and recognition, D-SONO helps motivate employees and reinforces excellent service standards.

Rooted in the group’s management philosophy of "Live Value Creator," D-SONO supports the active practice of people-centered values within the company. The extension fosters a community of appreciation and engagement, making it a valuable tool for both customers and employees to strengthen their connection and improve overall service experience.