Reviews of SolaXCloud

By: Solax App

List of user reviews and ratings for SolaXCloud

Total ratings

2.85 (Rating count: 4,666)

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Review summary

Users appreciate real-time data, helpful analytics, and ongoing improvements, but the app struggles with connectivity and login issues, data loading delays, and dongle setup problems. Many reports of disconnections, inability to login, and slow performance undermine the positives. A subset highlight improvements but overall reliability is inconsistent; addressing network, login, and data refresh issues would likely raise satisfaction.

Pros

Real-time information
Overall app performance and reliability with improvements over time
Helpful data analysis
Noted improvements after updates

Cons

Frequent disconnects and unreliable network connectivity
Login problems / inability to sign in
Data not loading or numbers not updating after updates
Dongle communication/setup failures
Slowness and instability after updates

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User Reviews

Recent rating average: 2.50

All time rating average: 2.85

Upgrade to see all 155 reviews

41% (64)

Date	Author	Comment
2026-07-17	Mu*****	unable to find battery cycles count in battery display or in the app, therefore rating 1 star
unable to find battery cycles count in battery display or in the app, therefore rating 1 star
2026-07-16	Ji*****	As of yesterday, after an update, 15/7/26, the app has stopped registering export benefits. So it records 50p worth of benefits despite generating > 40kWh, and exporting over 30kWh. The tariff is set correctly, nothing has changed. Who are we supposed to email when this sort of thing happens?
As of yesterday, after an update, 15/7/26, the app has stopped registering export benefits. So it records 50p worth of benefits despite generating > 40kWh, and exporting over 30kWh. The tariff is set correctly, nothing has changed. Who are we supposed to email when this sort of thing happens?
2026-07-14	Ph*****	with a solax install (solar panels) this provides good current, and past usage info. combines grid input too, but some values then need extrapolating to see solar totals. no EV so no idea of that functionality.
with a solax install (solar panels) this provides good current, and past usage info. combines grid input too, but some values then need extrapolating to see solar totals. no EV so no idea of that functionality.
2026-07-07	An*****	why you need to paste from clipboard everytime I open the app??
why you need to paste from clipboard everytime I open the app??
2026-07-04	Ar*****	didn't give accurate monthly and daily readings Sometimes daily readings are added with total and some times previous readings added with next month
didn't give accurate monthly and daily readings Sometimes daily readings are added with total and some times previous readings added with next month
2026-07-02	Ro*****	its slow to connect to my solar. Also the new updated app was trying to access my clipboard and pasted something somewhere, why do you want my clipboard data?
its slow to connect to my solar. Also the new updated app was trying to access my clipboard and pasted something somewhere, why do you want my clipboard data?
2026-07-02	Ni*****	worth less no meter data.
worth less no meter data.
2026-06-30	Ia*****	very good app
very good app
2026-06-29	Fa*****	lithium battery solar power 5kw can't show life cycle and cell detail why?
lithium battery solar power 5kw can't show life cycle and cell detail why?
2026-06-29	K *****	I had a problem begin with the app as it started calculating my earnings wrong. I contacted the service and Zack helped me with solving the problem. After I provided a few details Zack was able to fix the earnings and they are back to normal now. The response was very quick to my inquiry and Zack was very helpful. I have a very positive experience with using this app and it provides me with all the data I need to know so I am happy with it.
I had a problem begin with the app as it started calculating my earnings wrong. I contacted the service and Zack helped me with solving the problem. After I provided a few details Zack was able to fix the earnings and they are back to normal now. The response was very quick to my inquiry and Zack was very helpful. I have a very positive experience with using this app and it provides me with all the data I need to know so I am happy with it.