My Arkannect

My Arkannect is the official customer application from Arkannect, designed to keep you connected to your solar journey anytime, anywhere.
Built around our promise of Simplifying Solar, the app gives you convenient access to your solar system's performance, project documents, service requests, warranty support, and important updates—all from one secure platform.
Whether you're monitoring your system's generation or accessing project information, My Arkannect puts everything you need in one place.

Key Features
• System Performance
Monitor your solar system's energy generation with easy-to-understand performance insights and stay updated on your system's output.
• Environmental & Financial Impact
Track your solar contribution through estimated electricity savings, renewable energy generation, carbon dioxide (CO₂) emissions reduced, and other environmental impact metrics based on your system's performance.
• Project Documents
Access important project-related documents, including installation reports, warranty certificates, user manuals, invoices, and other records—anytime, anywhere.
• Customer Support
Raise and track service requests directly through the app. Upload supporting photographs where required and stay informed throughout the service process.
• Secure Login
Access your account securely using your registered credentials with authentication designed to help protect your account and personal information.
• Project Information
View your customer profile, installation details, warranty information, and other project-related information in one convenient place.
• Notifications
Receive timely updates on service requests, maintenance reminders, warranty information, and important project notifications.

My Arkannect keeps you connected to your solar investment through a simple, secure, and seamless digital experience.
Simplifying Solar, every step of the way.
For support, contact us at info@arkannect.com.