Reviews of SharePoint Credit Union

By: SharePoint Credit Union App

List of user reviews and ratings for SharePoint Credit Union

Total ratings

3.12 (Rating count: 93)

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User Reviews

Recent rating average: 1.50

All time rating average: 3.12

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76% (16)

Date	Author	Comment
2025-01-06	Be*****	Fix your app already
Fix your app already
2024-10-27	Je*****	we were star choice and the website was user friendly. any questions were answered quickly. im so disappointed in share point... convenience, customer service, GONE!
we were star choice and the website was user friendly. any questions were answered quickly. im so disappointed in share point... convenience, customer service, GONE!
2024-08-01	Go*****	SharePoint absorbed my tiny Credit Union with the promise of more features and better help. As it turns out, my tiny Credit Union did more for me than SharePoint can on even basic things, which is EMBARRASSING. Apparently, SharePoint only offers slow app login, no way to pay credit cards mobile-y, 30+ minute wait times to speak to representatives, and no responses through the app messaging system. It is frankly offensive how poorly prepared this merge was. I will be taking my business elsewhere.
SharePoint absorbed my tiny Credit Union with the promise of more features and better help. As it turns out, my tiny Credit Union did more for me than SharePoint can on even basic things, which is EMBARRASSING. Apparently, SharePoint only offers slow app login, no way to pay credit cards mobile-y, 30+ minute wait times to speak to representatives, and no responses through the app messaging system. It is frankly offensive how poorly prepared this merge was. I will be taking my business elsewhere.
2023-11-24	Je*****	Slightly better experience than the SharePoint website (which is generally terrible) but mobile deposit doesn't work half the time.
Slightly better experience than the SharePoint website (which is generally terrible) but mobile deposit doesn't work half the time.
2022-01-20	Ch*****	First time trying to sign in, app didn't remember my sign in information. No way to reset. This is ridiculous!
First time trying to sign in, app didn't remember my sign in information. No way to reset. This is ridiculous!
2022-01-11	Jo*****	The "security features" are so good that after trying to log in with my correct credentials twice it locked my account so now I can not pay any of my bills, access my accounts or anything. Awesome!
The "security features" are so good that after trying to log in with my correct credentials twice it locked my account so now I can not pay any of my bills, access my accounts or anything. Awesome!
2021-10-26	Jo*****	Can't login anymore. Uninstalled and downloaded again. Now the app just redirects back here to download an "updated" version.
Can't login anymore. Uninstalled and downloaded again. Now the app just redirects back here to download an "updated" version.
2021-10-19	Ch*****	Excellent customer service. Offers all the things a large corporate Bank does but has that small town bank feel.
Excellent customer service. Offers all the things a large corporate Bank does but has that small town bank feel.
2019-12-30	A *****	Not very useful or close to other sites ability. Poor service again.
Not very useful or close to other sites ability. Poor service again.
2019-12-01	A *****	Can't log into the app. Online takes forever to log in and then says I have no accounts. No notices anywhere to stay the system is down. Terrible practice if your system is down to not have noticed anywhere.
Can't log into the app. Online takes forever to log in and then says I have no accounts. No notices anywhere to stay the system is down. Terrible practice if your system is down to not have noticed anywhere.