Date	Author	Comment
2025-01-28	Jo*****	One of the few with face recognition that works well.
One of the few with face recognition that works well.
2025-01-15	HB*****	Steve Coley is a true Customer Care Specialist. He was so patient today! Since Jackie Rhodes retired, too often there is not enough adequate attention and supervision given to following up to requests for: (1) staffing at least 2 window clerks at all times, (2) responding to calls and emails, (3) providing the PIN and/or ensuring reasonable access to restrooms, AND (4) adequately training staff BEFORE delegating urgent requests to them. Frank Wasson, President & CEO needs to respond to calls
Steve Coley is a true Customer Care Specialist. He was so patient today! Since Jackie Rhodes retired, too often there is not enough adequate attention and supervision given to following up to requests for: (1) staffing at least 2 window clerks at all times, (2) responding to calls and emails, (3) providing the PIN and/or ensuring reasonable access to restrooms, AND (4) adequately training staff BEFORE delegating urgent requests to them. Frank Wasson, President & CEO needs to respond to calls

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