Reviews of SkyOne Federal Credit Union

By: SkyOne FCU

List of user reviews and ratings for SkyOne Federal Credit Union

Total ratings

2.82 (Rating count: 358)

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Review summary

Users generally trust SkyOne Credit Union but express significant frustration with the mobile app. The main issues are frequent crashes, slow and unreliable functionality—especially with external transfers and mobile deposits. Many report the app is worse than its previous version, with bugs and poor integration causing multiple failed attempts to complete tasks. Some users appreciate the simple UI and the convenience of mobile banking, but the app's instability and frustrating user experience undermine its usefulness.

Pros

The credit union itself is well-regarded and trusted by long-term members.
The app has a sleek and simple user interface, making it easy to navigate for some users.
The app provides mobile access to accounts which is convenient for users managing finances on the go.
Some users feel the app has been improved with recent updates, appreciating added functionality and convenience.

Cons

Frequent app crashes and freezing, often requiring multiple attempts to log in or use features.
External transfers and mobile deposits often do not work or require using the desktop site instead.
Integration with Plaid is problematic, causing difficulty with external transfers.
User experience has deteriorated after recent updates; the app is slower and more complicated to use than prior versions.
Notifications are unreliable, and security steps (like requiring codes from email) are frustrating to users.

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User Reviews

Recent rating average: 2.30

All time rating average: 2.82

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6% (11)

Date	Author	Comment
2025-01-30	Jo*****	The funds transfer function used to be a lot easier to use Plaid is horrible I will not use it.
The funds transfer function used to be a lot easier to use Plaid is horrible I will not use it.
2024-10-26	To*****	External transfer works rarely. Needs better integration with Plaid.
External transfer works rarely. Needs better integration with Plaid.