Reviews of SoFlow

By: SoFlow R&D GmbH

List of user reviews and ratings for SoFlow

Total ratings

1.97 (Rating count: 4,291)

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Review summary

SoFlow’s Android app is plagued by stability and connectivity problems—crashes, startup failures, and Bluetooth pairing issues overshadow the feature set. Core functions like ride tracking, navigation, and background tracking are unreliable, and users struggle with registration and login. Battery indicators are often missing or inaccurate. A few users still praise locking/unlocking, map quality, ride data, and multiple modes when the app is functioning. Overall, reliability and connectivity gaps dominate user feedback despite the app’s rich feature set.

Pros

Locking/unlocking the scooter via the app (security feature).
Rich ride data including routes, distances, speeds, and CO2 savings.
Good map visualization and route planning.
Multiple ride modes (economy, standard, sport).
Responsive OS-related fixes and support (e.g., Android 13 issue resolved quickly).

Cons

Frequent crashes and startup failures, including freezes and splash-screen issues.
Persistent Bluetooth pairing problems and scooter misdetection (wrong scooter shown, connection drops).
Core features like ride tracking, navigation, and background tracking are unreliable or unusable when the app isn’t behaving properly.
Registration/login issues and weak customer support (trouble registering, login errors, poor responses).
Battery/power status visibility problems (battery percentage removed or inaccurately displayed).

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User Reviews

Recent rating average: 1.30

All time rating average: 1.97

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47% (27)

Date	Author	Comment
2026-03-30	Le*****	Very hard to use app.
Very hard to use app.
2026-03-23	Sa*****	useless
useless
2026-01-11	An*****	App Crashs constantly. When you try to reopen the App while it is runnig in the background, it crashes every time.
App Crashs constantly. When you try to reopen the App while it is runnig in the background, it crashes every time.
2025-11-13	No*****	App d>Does not even run...
App d>Does not even run...
2025-09-26	Ad*****	im tryna connect my scooter but i dosent work
im tryna connect my scooter but i dosent work
2025-08-29	Aa*****	won't even start the app, wish I could rate lower
won't even start the app, wish I could rate lower
2025-08-23	Os*****	the app is laggy. sometimes when I get poor reception it tries to load smth from the internet and I can't lock/unlock my scooter as it's trynna load the page. while app has background ride tracking it is functionally useless as app doesn't have any background service and only tracks when you have it open. turn by turn navigation on my scooter only works when the app is open. nfc unlock works but you have to open app first. no qs tile for locking/unlocking. webviews are broken and don't open
the app is laggy. sometimes when I get poor reception it tries to load smth from the internet and I can't lock/unlock my scooter as it's trynna load the page. while app has background ride tracking it is functionally useless as app doesn't have any background service and only tracks when you have it open. turn by turn navigation on my scooter only works when the app is open. nfc unlock works but you have to open app first. no qs tile for locking/unlocking. webviews are broken and don't open
2025-06-06	Be*****	scooter geklaut worden weil diese super app nicht funktioniert hat und ich somit nicht sperren konnte. nice.
scooter geklaut worden weil diese super app nicht funktioniert hat und ich somit nicht sperren konnte. nice.
2025-05-24	Ja*****	I can't see how many km of battery I have.
I can't see how many km of battery I have.
2024-11-12	Da*****	SoFlow wirbt seit einem Jahr damit, dass die Find My Funktion für Android nachgereicht wird, bisher ist da nix passiert, obwohl Android das bereits unterstützt. Mindestens irreführend, da ich wohl sonst eine andere Kaufentscheidung getroffen hätte.
SoFlow wirbt seit einem Jahr damit, dass die Find My Funktion für Android nachgereicht wird, bisher ist da nix passiert, obwohl Android das bereits unterstützt. Mindestens irreführend, da ich wohl sonst eine andere Kaufentscheidung getroffen hätte.