Reviews of SnB - Housing Society Mgmt App

By: Kodebin Solutions Private Limited

List of user reviews and ratings for SnB - Housing Society Mgmt App

Total ratings

3.00 (Rating count: 451)

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Review summary

Users appreciate the app's comprehensive features for society management, ease of organizing tasks, and effective support. Payments are convenient for many, especially NRIs, and notifications help keep residents engaged. However, common complaints involve payment gateway unreliability, slow performance, glitches causing multiple app instances, the need for constant internet, and poor complaint status updates. Features like polling and notifications also have bugs. While the app has strengths in management and support, several technical and usability issues impact user experience.

Pros

Comprehensive features for society management including maintenance tracking, complaint handling, and security applications.
User-friendly interface that helps in organizing society tasks and events smoothly.
Efficient support and prompt responses from the development and support teams.
Convenient payment options, especially appreciated by NRIs for managing maintenance payments remotely.
Useful broadcasting and notification system to keep residents informed and engaged.

Cons

Payment gateway issues including downtime and delayed updates after payment, leading to confusion over dues.
App performance problems such as slow loading times, glitches, and frequent crashes or multiple instances opening.
Reliance on constant internet connectivity without offline caching, causing app to be unusable without internet.
Inadequate complaint status tracking and poor communication regarding issue resolution.
Limited functionality in certain features like polling and difficulties with notification reliability, including late or incorrect messages.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.00

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233% (7)

Date	Author	Comment
2024-11-03	Su*****	During payment via net banking option most of the private sector banks are not included. At the time of executing monthly payment, extra processing fees has been charged by any provided mode of payment.
During payment via net banking option most of the private sector banks are not included. At the time of executing monthly payment, extra processing fees has been charged by any provided mode of payment.
2024-03-31	Ud*****	Not user friendly. Lot of glitches. Notifications come in very late almost 2-3 late always.
Not user friendly. Lot of glitches. Notifications come in very late almost 2-3 late always.