Reviews of Snapfish: Prints + Photo Books

By: Snapfish Mobile

List of user reviews and ratings for Snapfish: Prints + Photo Books

Total ratings

4.45 (Rating count: 99,143)

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Review summary

Overall, users praise Snapfish for being easy to use and order, with strong value from discounts and promotions, and high-quality prints and photo books. The app is trusted by long-time users and is considered convenient with features like simple uploading/editing. However, recurring issues include high shipping costs, occasional app glitches and crashes on mobile, price differences between the app and website, and some order errors or quality-control concerns. Some UX/UI frustrations also appear, such as limited mug layouts and navigation quirks. Overall, support is appreciated when problems arise.

Pros

Very easy to use and order; intuitive editing.
Great value with discounts and affordable pricing.
High quality prints and photo books.
Helpful and responsive customer service.
Convenient app with easy uploading and editing features.

Cons

Shipping costs are high.
Mobile app has glitches, crashes, and slow Google Photos uploads.
Prices on the app can be higher than on the website.
Occasional order errors or quality-control issues (e.g., wrong photos delivered).
Limited design options and some UI quirks (navigation, mug layouts, or buttons not visible).

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User Reviews

Recent rating average: 2.70

All time rating average: 4.45

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0% (76)

Date	Author	Comment
2026-05-27	Ri*****	good option for sending pictures internationally
good option for sending pictures internationally
2026-05-27	Mi*****	constant issues with the app! rather frustrating when you spend 30-50 choosing and editing photos for the app to crash at the payment section and I have to start over again!
constant issues with the app! rather frustrating when you spend 30-50 choosing and editing photos for the app to crash at the payment section and I have to start over again!
2026-05-27	Ka*****	The app performance was sluggish, with images taking ages to appear.
The app performance was sluggish, with images taking ages to appear.