Reviews of TradePending Video (Snapcell)

By: TradePending, LLC. App

List of user reviews and ratings for TradePending Video (Snapcell)

Total ratings

4.23 (Rating count: 49)

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Review summary

The TradePending Video (Snapcell) app is praised for its ease of use, professional video quality, helpful reporting features, and supportive customer service. Users find it effective for connecting with customers and enhancing their understanding of products. However, repeated issues with app crashes on certain devices and unreliable video uploads affect user experience. Additionally, some users wish it did not default to the front-facing camera upon opening. Overall, it is valued as a useful sales tool despite technical glitches.

Pros

Easy to use interface that helps users stay connected with customers
Provides professional quality video presentations
Robust and friendly customer support team
Offers useful reporting features for tracking video engagement
Helps customers better understand products before visiting

Cons

App crashes frequently on some devices like Samsung S23 Ultra
Issues with uploading videos on both WiFi and cellular networks
Opens with front-facing camera by default, which some users dislike

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User Reviews

Recent rating average: 4.00

All time rating average: 4.23

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19% (3)

Date	Author	Comment
2024-12-23	Ke*****	Doesn't work on Google pixel 5
Doesn't work on Google pixel 5
2024-08-13	Be*****	This app sucks. Crashes 100% of the time now. Samsung s23 ultra
This app sucks. Crashes 100% of the time now. Samsung s23 ultra
2024-05-01	Lo*****	Can it be used personally, or just for companies?
Can it be used personally, or just for companies?
2022-08-19	Ap*****	Snapcell has been one of the best video platforms I've worked with. The user experience is easy, even for people who aren't the best at using technology. Their support team is robust, friendly and quick to respond. The reporting allows you to see how many videos were sent per person, open rates, personal vs duplicate videos sent, and even what kind of videos your staff are sending (prospecting, marketing, etc.). Shout out to my reps Shaun, Molly and Maria who make my life easier!
Snapcell has been one of the best video platforms I've worked with. The user experience is easy, even for people who aren't the best at using technology. Their support team is robust, friendly and quick to respond. The reporting allows you to see how many videos were sent per person, open rates, personal vs duplicate videos sent, and even what kind of videos your staff are sending (prospecting, marketing, etc.). Shout out to my reps Shaun, Molly and Maria who make my life easier!
2022-07-21	*****	Love the ease of use. Helps me stay connected with my customers with an easy to manage dashboard
Love the ease of use. Helps me stay connected with my customers with an easy to manage dashboard
2022-06-29	Ni*****	Wish it didn't open with the front facing camera, but works well for what it does.
Wish it didn't open with the front facing camera, but works well for what it does.
2022-06-06	La*****	Awesome application, helps us to present professional video of dealership to customers
Awesome application, helps us to present professional video of dealership to customers
2021-12-19	Ja*****	Great app....delivers
Great app....delivers
2021-10-22	Ma*****	Very easy to use . Helps me connect to customers quicker . Great quality
Very easy to use . Helps me connect to customers quicker . Great quality
2021-10-22	De*****	Awesome. Easy to use.
Awesome. Easy to use.