SmartWork - Femsa

SMART WORK is a platform that allows you to control and manage your field staff, reducing operational costs by improving the effectiveness, efficiency, and traceability of personnel through process automation and control of assigned resources. This results in increased productivity in appointments with your end customer.

With the implementation of SmartWork you will achieve the following:

- Reduced customer service times by automating operational processes.

- Integration of all operational processes (customer service, scheduling, inventory, visits).

- Access to reliable, real-time operational information for decision-making.

- Reduced planning time for field staff activities.

- Increased control over activities assigned to field staff.

- Measurement of daily task performance indicators.