Reviews of SmartMoving CrewApp

By: SmartMoving Software App

List of user reviews and ratings for SmartMoving CrewApp

Total ratings

4.89 (Rating count: 872)

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Review summary

Users find SmartMoving CrewApp easy to use and effective for managing moving tasks, appreciating its smooth operation. However, many express frustration with frequent logout issues, problematic login processes including repeated robot checks, and the latest update removing useful features like crew visibility and job details. Biometric login and 'remember me' functions often fail, causing inconvenience. Overall, while the app is helpful, its instability and recent feature removals negatively impact user experience.

Pros

Easy to use and navigate
Helps with work-related moving tasks effectively
Runs smoothly without lag
Provides essential moving-related functions
Considered a game changer for businesses by some users

Cons

Frequently logs users out, requiring repeated logins
Login process is frustrating, with issues such as repeated password resets and robot verifications
Latest updates removed important features such as seeing crew members, trucks, job weight, and tipping options
App often fails to remember biometric login or 'remember me' settings, causing inconvenience
Login and password recognition issues lead to user lockouts

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User Reviews

Recent rating average: 2.20

All time rating average: 4.89

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46% (11)

Date	Author	Comment
2025-01-20	da*****	Hate this latest update, can't see half the stuff u were able to before. Crewmates and trucks are no longer seen and that was the plus on this app. Moverbase is better now for my company, please go back to the old update
Hate this latest update, can't see half the stuff u were able to before. Crewmates and trucks are no longer seen and that was the plus on this app. Moverbase is better now for my company, please go back to the old update
2025-01-18	Je*****	New update sucks..... there's noway to see the weight of the job anymore?!
New update sucks..... there's noway to see the weight of the job anymore?!
2025-01-16	Mi*****	The latest update no longer allows you to see who your other teammates are
The latest update no longer allows you to see who your other teammates are
2024-12-20	Ro*****	Not working more than half the time I try to use it and find out important information such as job location and customer phone number. Makes it impossible to access. I am asked EVERY SINGLE TIME if I am a robot and doesn't ever appear until after trying to log in and then I "have exceeded maximum login attempts so I am just unable to log in. Fix this and I will change my 1 star review. - Android User..... (not a robot, I repeat, not a damn robot. Never happens to IPhone users. Make it make sense
Not working more than half the time I try to use it and find out important information such as job location and customer phone number. Makes it impossible to access. I am asked EVERY SINGLE TIME if I am a robot and doesn't ever appear until after trying to log in and then I "have exceeded maximum login attempts so I am just unable to log in. Fix this and I will change my 1 star review. - Android User..... (not a robot, I repeat, not a damn robot. Never happens to IPhone users. Make it make sense
2024-10-27	Fu*****	I love this App and easy to use.
I love this App and easy to use.
2024-04-19	Ca*****	It does the required. But will log you out everyday (even though they literally have zero information that could be stolen) they think they should control how time works, not the actual user. Then want to make me play Pic 50 pictures to prove I'm not a robot. If my company didn't force me to use this I would've been rid of it a long time ago
It does the required. But will log you out everyday (even though they literally have zero information that could be stolen) they think they should control how time works, not the actual user. Then want to make me play Pic 50 pictures to prove I'm not a robot. If my company didn't force me to use this I would've been rid of it a long time ago
2024-03-28	Ne*****	Good luck.. signing in is a problem most days
Good luck.. signing in is a problem most days
2024-01-30	Sa*****	This app is needed cause the company I work for requires this good and terrible app. This app doesn't include a non revenue timer for before and after the jobs. Which would help so employees wouldn't have to hunt down all that extra works that this app voids. Place a non revenue indicator before the enroute and after the job completion. It would solve a lot of problems
This app is needed cause the company I work for requires this good and terrible app. This app doesn't include a non revenue timer for before and after the jobs. Which would help so employees wouldn't have to hunt down all that extra works that this app voids. Place a non revenue indicator before the enroute and after the job completion. It would solve a lot of problems
2024-01-16	Al*****	It's great when it works. However it keeps forgetting what my password is and not letting me log in so I have to have my back office change my password which only works for a few weeks max before it needs to be changed again. It also does not remember that I have biometric log in turned on except for maybe once a week it'll work
It's great when it works. However it keeps forgetting what my password is and not letting me log in so I have to have my back office change my password which only works for a few weeks max before it needs to be changed again. It also does not remember that I have biometric log in turned on except for maybe once a week it'll work
2023-09-26	Yo*****	be great if it didn't log you out all the time. I was forced to remember my username and password lol. other than that I absolutely love the app... 😍
be great if it didn't log you out all the time. I was forced to remember my username and password lol. other than that I absolutely love the app... 😍