SmartHelpChat

SmartHelpChat is a mobile app for managing customer support and sales via the chat widget on your website.

With the app you can:
• reply to customers from your phone and handle requests faster
• view conversations, message history, and contact details
• receive push notifications and Telegram alerts so you never miss a lead
• connect and configure the website chat widget (design, texts, behavior)
• manage operators, roles, and access permissions
• work with email templates and system messages
• track analytics: requests, activity, conversions, and operator performance
• use a smart bot to answer common questions and assist with sales

SmartHelpChat is ideal for e-commerce and service websites where fast responses, lead capture, and support quality control matter.

Note: a SmartHelpChat account and a connected website are required.