Reviews of SmartSecurity

By: Meian Technology

List of user reviews and ratings for SmartSecurity

Total ratings

3.44 (Rating count: 359)

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Review summary

Users appreciate the app's ease of navigation and its core functionality of managing alarm panels including arming and disarming. It also integrates with the Artec app for comprehensive security management. However, many report frequent crashes and connection losses to their security panels after recent updates, along with slow performance and freezing issues on Android devices. Notifications are inconsistent, and some features like AP mode are not functioning properly. Improvements have been noted by some users after updates, but overall stability and reliability remain concerns.

Pros

Easy to navigate
Can manage alarm panel functions such as arm and disarm
Integrates with Artec application using the same account
Some users find it very good after understanding the features
Improved after updates according to some users

Cons

App crashes frequently especially after recent updates
Loses connection to the alarm panel, showing devices as not connected
App is slow and freezes often on Android devices
Notifications are sometimes inconsistent or too short
Some features like AP mode are not working correctly

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User Reviews

Recent rating average: 2.10

All time rating average: 3.44

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200% (10)

Date	Author	Comment
2024-09-28	Ge*****	After two days of normal operation, the alarm panel although is connected on the network, it is shown offline. It keeps sending notification to the app but I cannot have any control on it. I am surprised to read about so many problems from users and nobody from the manufacturing company gives any response.
After two days of normal operation, the alarm panel although is connected on the network, it is shown offline. It keeps sending notification to the app but I cannot have any control on it. I am surprised to read about so many problems from users and nobody from the manufacturing company gives any response.
2024-09-15	Jo*****	Easy to navigate too
Easy to navigate too