Reviews of KKBOX | Music and Podcasts

By: KKCOMPANY TECHNOLOGIES PTE. LTD. App

List of user reviews and ratings for KKBOX | Music and Podcasts

Total ratings

4.17 (Rating count: 363,486)

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Review summary

KKBOX is praised for its high-quality Hi-Res sound and lyrics display, with some users showing positive overall sentiment. However, recurring reliability issues dominate: playback often won’t advance and repeats songs, random tracks play outside playlists, and casting to devices like Chromecast/Google Nest frequently fails. Additional friction includes online authentication demands for paid users and intrusive ads. Strengths include audio quality and lyric support; major fixes are needed for playback stability and cross-device compatibility.

Pros

High-quality Hi-Res sound (reported as better than Spotify in multiple reviews)
Generally positive user sentiment expressed as "very good"/"Good"
Lyrics display during playback

Cons

Playback not advancing to the next track or repeatedly playing the same song after updates
Random/unwanted tracks playing outside user playlists (auto-play issues)
Casting and casting-related issues across Chromecast/Google Nest/other devices
Frequent online authentication requirements for paid accounts (offline mode interruptions / sign-in prompts)

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User Reviews

Recent rating average: 3.30

All time rating average: 4.17

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38% (28)

Date	Author	Comment
2026-06-12	Ka*****	Smooth experience.
Smooth experience.
2026-01-22	Ka*****	Playlist based on song is fixed, and I'm just listening to the same songs over and over again. I am looking forward to listening to new songs however their algorithms can be improved drastically to be as robust as Spotify 5 years ago. And I am not a fan of listening to covers, there are many of it.
Playlist based on song is fixed, and I'm just listening to the same songs over and over again. I am looking forward to listening to new songs however their algorithms can be improved drastically to be as robust as Spotify 5 years ago. And I am not a fan of listening to covers, there are many of it.
2025-12-28	am*****	too bad country origin not supported but overall is Good
too bad country origin not supported but overall is Good
2025-12-06	SH*****	Tested the sound quality KKBox vs Spotify Lossless. KKBOX is way ahead in the sound quality, Spotify Lossless sounds like speaker on mask! Hope KKbox improves the integration with Google Home casting. I seeing msg like 200 max song, and it leads to my Song HTA7000 speaker hang.
Tested the sound quality KKBox vs Spotify Lossless. KKBOX is way ahead in the sound quality, Spotify Lossless sounds like speaker on mask! Hope KKbox improves the integration with Google Home casting. I seeing msg like 200 max song, and it leads to my Song HTA7000 speaker hang.
2025-10-31	Ah*****	why can't I sync my song to new phone
why can't I sync my song to new phone
2025-10-16	To*****	this app will suddenly stop the music because it has to go online for authentication every few days, never understand why I paid monthly but need to authenticate in less than a week interval
this app will suddenly stop the music because it has to go online for authentication every few days, never understand why I paid monthly but need to authenticate in less than a week interval
2025-09-19	Lo*****	very good
very good
2025-09-14	Ad*****	Good
Good
2025-08-06	Ca*****	it keeps playing songs that aren't even on my playlist, why is it playing random songs I've never even heard of, I've been using this app for a long time many years and I've never encountered this issue where random songs pop up. the only solution I've found is to turn off auto online and go offline.
it keeps playing songs that aren't even on my playlist, why is it playing random songs I've never even heard of, I've been using this app for a long time many years and I've never encountered this issue where random songs pop up. the only solution I've found is to turn off auto online and go offline.
2025-07-23	Gu*****	why this app of song suddenly cut till very short what the problem thr song suddenly break to short part only left
why this app of song suddenly cut till very short what the problem thr song suddenly break to short part only left