Reviews of SkyElectric

By: SkyElectric Inc

List of user reviews and ratings for SkyElectric

Total ratings

2.88 (Rating count: 305)

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Review summary

Users praise SkyElectric for its insightful dashboard, easy-to-understand layout, and useful data on solar energy management. However, many report frequent app crashes, login problems, and notification failures after updates. Recent app versions have degraded graph visualization and removed key data features. Additionally, users strongly criticize the company's poor after-sales and warranty services, and lack of responsiveness. Overall, while the app has valuable functions, stability and support issues diminish user experience significantly.

Pros

Provides insightful information and graphics on solar electricity production, consumption, and monetary savings.
Good user interface and easy to understand layout for the application.
Live dashboard feature appreciated by users.
Improved significantly over time compared to initial versions.

Cons

App frequently crashes, especially after updates, causing login issues and instability.
Notifications and alerts (like pop-ups for grid outage or critical battery level) often fail to work properly.
Graphs and data visualization have worsened in recent updates, losing historical data and clarity.
Poor after-sales and warranty services from the company, including unaddressed maintenance and battery replacement issues.
Smart flow settings and battery status are inaccessible or not user-configurable in the app.

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User Reviews

Recent rating average: 2.30

All time rating average: 2.88

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180% (9)

Date	Author	Comment
2024-12-30	Fr*****	Highly not recommended. Extremely bad experience with Sky Electric. Higher level of disappointment. Better to get solar system from some other provider. Their after sales services are zero. Not any proper complaint management system they have.
Highly not recommended. Extremely bad experience with Sky Electric. Higher level of disappointment. Better to get solar system from some other provider. Their after sales services are zero. Not any proper complaint management system they have.
2024-12-28	Ab*****	It is a good app, but the app has many bugs. First, the smart flow settings cannot be altered to the customers will. Secondly the battery status cannot be accessed by the app user. Please fix these issues in the new update. It would be greatly appreciated. Thanks.
It is a good app, but the app has many bugs. First, the smart flow settings cannot be altered to the customers will. Secondly the battery status cannot be accessed by the app user. Please fix these issues in the new update. It would be greatly appreciated. Thanks.