SkyBell (Legacy)

Name: SkyBell (Legacy)
Rating: 2.025862 (2891 reviews)
Author: SkyBell Technologies, Inc.

By: SkyBell Technologies, Inc.

SkyBell (Legacy) - Previously SkyBell HD

This app was removed from Google Play Store on 2025-08-02

Features & Capabilities

SkyBell (Legacy) is the dedicated app for users of SkyBell HD and SkyBell Trim video doorbells, enabling you to enhance your home security. With this free application, you can answer your front door directly from your Android device, providing convenience and peace of mind wherever you are.

The app is designed specifically for SkyBell Video Doorbells, allowing you to monitor visitors and interact with them remotely. If you encounter any issues or require assistance, support is accessible via email at support@skybell.com or by phone at 888-423-9194 for live help.

User Growth & Download Statistics

App Home Automation

By:

SkyBell Technologies, Inc.

Downloads:

328,358

Rating:

2.03

(2,891)

Version:

4.4.12 Last updated: 2023-11-20

Version code:

322

Creation date:

2016-02-01

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_NETWORK_STATE Low risk
android.permission.CHANGE_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

44.85MB

Email:

su*****@skybell.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-08-02

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

SkyBell Technologies, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.skybell.app

Email:

su*****@skybell.com

Website:

http://www.skybell.com

User Reviews

Users report persistent problems with the SkyBell Android app, notably unreliable notifications, slow or failed live video streaming, and inconsistent motion detection. Issues worsen after app updates, including removal of customizable alert sounds and video download options. While hardware installation is generally easy and video quality was once praised, many users find the app buggy, difficult to set up, and poorly supported on Android. Customer service is reachable but often unable to resolve core issues. Many express disappointment, opting to switch to alternatives due to reliability concerns.

Pros

Easy hardware installation and initial software setup.
Good video clarity, night vision, and zoom features (noted especially in earlier versions).
Responsive customer service, although support effectiveness varies.
The device fits well on certain doorframes (e.g., SkyBell Trim Plus).

Cons

Notifications often fail or are severely delayed, causing missed alerts.
Live streaming is slow to load, frequently freezes, or results in black/pixelated screens.
Motion detection is unreliable, inconsistent, or overly sensitive to minor movements like wind.
App has bugs including inability to set up device, failure to save recordings, and connectivity issues after router or password changes.
Recent app updates removed user-selectable alert sounds and recording download options, reducing usability.

Recent reviews

Edit March 2024: notifications no longer working as someone else posted. I downgraded the app to version 4.3.2(search google) and notifications working again. Works well with my Note 3, but you changed the motion detection notification sound to a barely audible chime on the last update (8/10.) Please add user selected sounds or at least give several choices, as I never hear the motion alert anymore. Also a vibrate option would be nice!

Gu*****, 2024-03-03

Worked great for a few months, then due to security concerns we changed our router Wifi password. Tried to reset skybell, but would not connect. Contacted support and they stated that I caused the skybell issue...so the issue was on me! Don't buy a product that wont let you change your Wifi password! Update: 4 years on ring and absolutely love it. Ring security let's you update the password without issues! Really disappointed in the Skybell support.

Ke*****, 2023-08-31

Read the reviews!! It never connects 2 live. In the 5% chance that it does, it's a black screen/takes a 8 minutes to load live feed. Goes down for weeks @ a time & I think ok, broken for good, I'll deal with it this weekend. Then boom, back on randomly on week 2 or something. Trees blowing? Caught on camera! Some1 on my property? Only caught on my cheap Roku cameras!! Oh & if u give some1 access 2 it, can't kick them off either! Roku cameras are $20 & 100% of the time!! Do NOT respond "support."