Reviews of Skiddle: Gigs Clubs Festivals

By: Skiddle Ltd

List of user reviews and ratings for Skiddle: Gigs Clubs Festivals

Total ratings

4.26 (Rating count: 8,492)

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Review summary

Users find Skiddle useful for purchasing and storing event tickets, and appreciate event updates and ticket retrieval features. However, many report poor customer service, difficulties getting refunds, app glitches like disappearing tickets or crashes, and confusing login or email processes. The inability to transfer or resell individual tickets through the app is also a common complaint. Overall, while the app meets basic ticketing needs, reliability and support issues significantly impact user experience.

Pros

Good and easy way to buy tickets for gigs, clubs, and festivals.
App provides digital ticket storage, convenient for event entry.
Keeps users updated with events and new gigs that match their tastes.
Has a ticket retrieval feature for lost tickets when providing purchase details.

Cons

Poor customer service and difficult to get refunds or order help.
Tickets disappearing from the app or delayed delivery of digital tickets.
App crashes and glitches, including problems with brand pages and notifications.
Inability to transfer or resell individual tickets through the app.
Complicated login and email verification process causing user frustration.

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User Reviews

Recent rating average: 2.00

All time rating average: 4.26

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633% (19)

Date	Author	Comment
2025-01-30	Vi*****	Still waiting to receive email link......I've downloaded app three times and clicked on the link and it still doesn't send me the link....
Still waiting to receive email link......I've downloaded app three times and clicked on the link and it still doesn't send me the link....
2025-01-07	Mi*****	Bought tickets for an event and noticed we didn't have money to go tried to get my money back and basically said I can only get my money back if something serious has happened even though I paid for tickets protection so that is £50 down the drain
Bought tickets for an event and noticed we didn't have money to go tried to get my money back and basically said I can only get my money back if something serious has happened even though I paid for tickets protection so that is £50 down the drain