Reviews of SitterTree

By: SitterTree LLC App

List of user reviews and ratings for SitterTree

Total ratings

4.49 (Rating count: 177)

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Review summary

SitterTree is appreciated for offering flexible childcare job opportunities, especially in major metro areas, with an easy-to-use interface and helpful customer support. However, users frequently encounter issues with the app's chat feature, occasional crashes, and problems during identity verification. There are concerns about fees being deducted from sitters' pay and limited job availability outside key cities. Overall, the app facilitates effective connections between sitters and families but would benefit from improved stability and clearer fee structures.

Pros

The app provides great job opportunities especially in metro areas like Atlanta.
Users appreciate the ability to manage their own schedule and apply for jobs easily.
The app is generally easy to use and convenient, with a nice interface and useful notifications.
Both sitters and families have good success using the app for connecting and communication.
Customer support is responsive and can be helpful when issues arise.

Cons

Chat feature has bugs such as lag and lack of notifications.
App is prone to crashes and freezing, making it frustrating to use at times.
Verification process (e.g., identity verification via driver’s license photo) can be problematic and limit booking ability.
Users report fees being deducted from paychecks rather than being paid upfront by families, which is seen as unfair.
Job availability is limited outside major metro areas, leading to fewer opportunities for some users.

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User Reviews

Recent rating average: 4.20

All time rating average: 4.49

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29% (7)

Date	Author	Comment
2024-12-23	Ga*****	It’s been so wonderful working for SitterTree. I’ve got a lot more experience at a lot of different schools. It has been treated with the upmost respect I actually enjoy going to work truly one of the best jobs I’ve ever had.
It’s been so wonderful working for SitterTree. I’ve got a lot more experience at a lot of different schools. It has been treated with the upmost respect I actually enjoy going to work truly one of the best jobs I’ve ever had.
2024-12-16	Er*****	I really enjoy working with SitterTree thus far. It's a great experience. Everyone I've worked with so far it's been a Great experience. Everyone are so nice and very appreciative.
I really enjoy working with SitterTree thus far. It's a great experience. Everyone I've worked with so far it's been a Great experience. Everyone are so nice and very appreciative.
2024-12-03	Ka*****	Great way to connect! Chat feature needs work, I don't get notifications from it and it lags.
Great way to connect! Chat feature needs work, I don't get notifications from it and it lags.
2024-11-15	Ca*****	Sotter tree is a very professional App. I truly recommend it!
Sotter tree is a very professional App. I truly recommend it!
2024-11-08	As*****	I've been with sitter tree for over two years now and has definitely been a blessing. The app is easy to use and convenient.
I've been with sitter tree for over two years now and has definitely been a blessing. The app is easy to use and convenient.
2024-11-06	Ja*****	We're a family using SitterTree in the Atlanta metro. The app works great for us, and we love the service!
We're a family using SitterTree in the Atlanta metro. The app works great for us, and we love the service!
2024-10-29	Ab*****	Scan you have to pay 20 dollars for the background check, and now it won't let me book any jobs because I need to verify my identity with a driver's license photo. I've given the app access to my camera but it won't let me take the picture. Please don't get scammed and download
Scan you have to pay 20 dollars for the background check, and now it won't let me book any jobs because I need to verify my identity with a driver's license photo. I've given the app access to my camera but it won't let me take the picture. Please don't get scammed and download
2024-10-13	Pa*****	Keep wanting and asking you to work on days knowing that's not your availability. I haven't got a job yet for my availability Monday thru Friday a.m. to 3p.m. Saturday 8a.m. to 10p.m.
Keep wanting and asking you to work on days knowing that's not your availability. I haven't got a job yet for my availability Monday thru Friday a.m. to 3p.m. Saturday 8a.m. to 10p.m.
2024-09-30	Me*****	This app was very helpful while I was looking for a new nanny position.
This app was very helpful while I was looking for a new nanny position.
2024-09-10	Na*****	If you're in ATL, this is a great company to work for as a sitter. There are plenty of job options and I am paid well. There are few job options in other cities, though. You can apply to lots of jobs for one night and when you book one, it cancels your applications for overlapping ones so you don't double book.
If you're in ATL, this is a great company to work for as a sitter. There are plenty of job options and I am paid well. There are few job options in other cities, though. You can apply to lots of jobs for one night and when you book one, it cancels your applications for overlapping ones so you don't double book.