Reviews of SimplePractice for Clinicians

By: SimplePractice

List of user reviews and ratings for SimplePractice for Clinicians

Total ratings

3.60 (Rating count: 3,614)

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Review summary

Overall, users praise the app for being user-friendly and feature-rich (EHR, notes, billing, AI Note Taker, and a patient portal), with strong mobile access. However, recurring reliability issues tarnish the experience: frequent crashes and instability after updates, and ongoing calendar/sync problems where events fail to display or clinicians’ schedules aren’t fully visible. Despite these bugs, many users report it’s a valuable, streamlined solution for practice management when the app is stable.

Pros

User-friendly and easy to navigate
Comprehensive EHR with notes, billing/invoicing, and AI Note Taker
Seamless mobile experience with reliable schedule/calendar syncing
Patient portal for scheduling and client communications

Cons

Frequent crashes and instability, especially after updates
Calendar/sync reliability problems (events not appearing; limited ability to view other clinicians' schedules)
General reliability issues including intermittent outages and error messages

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User Reviews

Recent rating average: 3.80

All time rating average: 3.60

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2% (41)

Date	Author	Comment
2026-06-19	Ra*****	I have an Android phone and this app stops working every time there is an update - sometimes malfunctioning for more than 2 weeks. The company has been responsive, but the issue has not been resolved in many months, which has impacted my work.
I have an Android phone and this app stops working every time there is an update - sometimes malfunctioning for more than 2 weeks. The company has been responsive, but the issue has not been resolved in many months, which has impacted my work.
2026-06-19	Mi*****	doesnt have all the features I need but decent app
doesnt have all the features I need but decent app
2026-06-16	Sh*****	App is Inconsistent; it will randomly not allow me access to my clients, sharing the message "You no longer have access to this client." Sometimes it happens with updates (such as today I believe). But sometimes it happens randomly. As a provider, it can be a barrier to performing care or executing client needs in a timely manor.
App is Inconsistent; it will randomly not allow me access to my clients, sharing the message "You no longer have access to this client." Sometimes it happens with updates (such as today I believe). But sometimes it happens randomly. As a provider, it can be a barrier to performing care or executing client needs in a timely manor.