Reviews of DAMRI Apps

By: DAMRI App

List of user reviews and ratings for DAMRI Apps

Total ratings

4.64 (Rating count: 17,933)

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Review summary

Users find the DAMRI Apps useful for convenient ticket purchases and various payment options. However, many face serious issues with registration, OTP verification, and password setup. The app suffers frequent crashes and connectivity problems, often reporting poor network despite good internet access. Some users find the process complicated and intrusive due to requests for sensitive data. Additionally, users report poor bus service punctuality, incomplete route schedules, and frustrating booking experiences.

Pros

App is useful for buying Damri bus tickets, eliminating the need to visit physical counters.
Various payment options are available, providing convenience.
The app offers a solution for trip planning and ticket purchasing from home, anytime and anywhere.

Cons

Registration and account creation are problematic, with users not receiving OTP or verification emails and errors occurring during password setup.
The app frequently experiences crashes, especially during payment confirmation and login.
Connectivity and server issues: the app often reports poor connection despite good internet, making booking difficult.
The app interface is complicated and requests sensitive information such as NIK unnecessarily.
Bus operations related to bookings are unreliable, with buses being late and schedules incomplete.

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User Reviews

Recent rating average: 1.60

All time rating average: 4.64

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68% (15)

Date	Author	Comment
2025-01-07	Im*****	Can't even signup. It keeps telling me "something went wrong" when I try to create password. My password supposed to work, it has 1 capital letter, atleast one number and a symbol.
Can't even signup. It keeps telling me "something went wrong" when I try to create password. My password supposed to work, it has 1 capital letter, atleast one number and a symbol.
2024-12-14	Dw*****	Error for Xiaomi X3 GT, IT SAID NEED TO BE UPDATE BUT I ALREADY DO IT
Error for Xiaomi X3 GT, IT SAID NEED TO BE UPDATE BUT I ALREADY DO IT
2024-11-12	Ch*****	Great solution for a trip, usefull and joyfully!
Great solution for a trip, usefull and joyfully!
2024-09-11	Wi*****	Complicated to use. Why do we need to input NIK into it? Just simplify the process and not to ask for sensitive data. Uninstall
Complicated to use. Why do we need to input NIK into it? Just simplify the process and not to ask for sensitive data. Uninstall
2024-08-20	So*****	can't make a new account because after the verification it asked to make a password. Even i followed the criteria, the error was still appeared said the minimum password and etc
can't make a new account because after the verification it asked to make a password. Even i followed the criteria, the error was still appeared said the minimum password and etc
2023-05-18	po*****	Gajelas banget ni aplikasi. Downloaded it in my two android and ios devices, none of it worked. Couldn't even input my phone number and email for registration, it failed right away without even getting the OTP codes. What a joke.
Gajelas banget ni aplikasi. Downloaded it in my two android and ios devices, none of it worked. Couldn't even input my phone number and email for registration, it failed right away without even getting the OTP codes. What a joke.
2023-04-27	Jo*****	the apps works just fine.but the experience i had on bus is totally awful. 8 hours trip became 10 hours because the driver didnt take executive ship and toll road
the apps works just fine.but the experience i had on bus is totally awful. 8 hours trip became 10 hours because the driver didnt take executive ship and toll road
2023-04-10	M'*****	After the update it kicks me out of the app everytime I open profile to log in. Now the app is practically unusable. I can't order tickets without being able to sign in.
After the update it kicks me out of the app everytime I open profile to log in. Now the app is practically unusable. I can't order tickets without being able to sign in.
2023-01-26	He*****	Please upgrade the apps... I can't register from email neither by phone number. Tried many times for OTP but still no response from the apps. And please give detail inform about departure/arrival location points.
Please upgrade the apps... I can't register from email neither by phone number. Tried many times for OTP but still no response from the apps. And please give detail inform about departure/arrival location points.
2022-12-13	Ap*****	Quite good for a new apps. Just hoping the verification at the bus station would be smoother. Update: This app and/or the developer / admin is unprofessional! One time run smooth, nect, it crashed! This is a digital age!! Adjust, or just die!!
Quite good for a new apps. Just hoping the verification at the bus station would be smoother. Update: This app and/or the developer / admin is unprofessional! One time run smooth, nect, it crashed! This is a digital age!! Adjust, or just die!!