Reviews of Open Cesamee

By: SICUNET Inc

List of user reviews and ratings for Open Cesamee

Total ratings

1.92 (Rating count: 49)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User feedback centers on reliability issues: the app often crashes on launch after updates and shows device/OS compatibility problems. A recurring problem is account creation/login (credential already created) and occasional server/registration errors. A minority report that it works on certain devices (e.g., specific versions) and can provide door access when it runs. Overall, many users are locked out or unable to register due to recurring crashes and compatibility issues, while a subset still experiences functional operation on select devices.

Pros

Works when the app runs, providing door access as intended.
Some devices/versions do work (e.g., Version 2.9 on certain phones).
It offers app-based building access that can be convenient when functioning.

Cons

Frequent crashes on launch/force closes, especially after updates.
Device/Android version compatibility issues; some users report not being compatible or unable to register.
Account creation/login problems (credential already created, stuck on create page).
Server/registration connectivity failures (unable to contact server during registration).

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 1.60

All time rating average: 1.92

Upgrade to see all 20 reviews

85% (17)

Date	Author	Comment
2024-12-23	Ke*****	When I first opened it, it worked fine. But every time I have tried to reopen the app since then, it crashes and I get a failed message! Since the app doesn't work I cannot use the gym at my complex. Fix the issue ASAP please!
When I first opened it, it worked fine. But every time I have tried to reopen the app since then, it crashes and I get a failed message! Since the app doesn't work I cannot use the gym at my complex. Fix the issue ASAP please!
2024-12-03	Da*****	Died with the latest android update
Died with the latest android update
2024-07-04	Jo*****	Great when it works, although at times it can be frustrating when trying open the door and it's taking forever to even accept the signal.
Great when it works, although at times it can be frustrating when trying open the door and it's taking forever to even accept the signal.
2024-05-07	T *****	Poorly designed app. It gets stuck on the create page saying you've already created an account. No option to go back to dashboard or anything.
Poorly designed app. It gets stuck on the create page saying you've already created an account. No option to go back to dashboard or anything.
2024-04-15	Da*****	Every time I try to put in my credentials it says credential already created and there doesn't seem to be a resolution to the problem.
Every time I try to put in my credentials it says credential already created and there doesn't seem to be a resolution to the problem.
2024-03-12	He*****	Garbage. Can't even create an account.
Garbage. Can't even create an account.
2024-02-26	Sh*****	Frustrated!! Trying to set up this program for a new building. When I first opened it, it worked fine. But every time I have tried to reopen the app since then, it crashes! Researching reviews it looks like this is a common problem since the updates. Hard for me to recommend this to the members of our building when it doesn't work. Fix the issue ASAP and Do better please!
Frustrated!! Trying to set up this program for a new building. When I first opened it, it worked fine. But every time I have tried to reopen the app since then, it crashes! Researching reviews it looks like this is a common problem since the updates. Hard for me to recommend this to the members of our building when it doesn't work. Fix the issue ASAP and Do better please!
2023-10-21	Ky*****	Works!
Works!
2023-06-10	La*****	Version 2.9 works on my one plus 3t & 7t, but I still have users getting the message that it isn't compatible, and some get a message that it wasn't able to contact the server for registration. I guess FOBs are still more reliable, so users having issues with the app will be issued a FOB now.
Version 2.9 works on my one plus 3t & 7t, but I still have users getting the message that it isn't compatible, and some get a message that it wasn't able to contact the server for registration. I guess FOBs are still more reliable, so users having issues with the app will be issued a FOB now.
2023-06-02	An*****	Galaxy S20. Crashes on open.
Galaxy S20. Crashes on open.