Reviews of ShopZ BD Online Shopping App

By: SHOPZ TEAM App

List of user reviews and ratings for ShopZ BD Online Shopping App

Total ratings

2.24 (Rating count: 247)

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Review summary

ShopZ BD Online Shopping App is praised for offering authentic products at affordable prices with fast delivery and a wide product selection. However, multiple users report poor customer service, unreliable order fulfillment, and problematic return policies. The app interface can be cluttered or difficult to navigate, and some users experience technical issues or bugs. Overall, while many appreciate its pricing and authenticity, others warn about service inconsistencies and app usability challenges.

Pros

Offers genuine/authentic products.
Affordable pricing compared to competitors like Daraz.
Fast delivery, often within 2 days.
Wide variety of products available.
User-friendly interface and easy navigation (noted by some users).

Cons

Poor customer service and support responsiveness.
Unreliable order fulfillment with delays or missing deliveries.
Difficulties with return/refund policies.
Cluttered app interface leading to poor search and browsing experience.
App occasionally bugs out or lags, affecting product display.

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User Reviews

Recent rating average: 3.00

All time rating average: 2.24

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32% (7)

Date	Author	Comment
2024-12-28	De*****	I reached out to Shopz multiple times regarding the Sigma 30mm f/1.4 DC DN Contemporary Lens for Canon EF-M, which their website shows as in stock. Unfortunately, I never received any response. It’s extremely frustrating to deal with such poor customer service. I wouldn’t recommend relying on their stock information or support team.
I reached out to Shopz multiple times regarding the Sigma 30mm f/1.4 DC DN Contemporary Lens for Canon EF-M, which their website shows as in stock. Unfortunately, I never received any response. It’s extremely frustrating to deal with such poor customer service. I wouldn’t recommend relying on their stock information or support team.
2024-12-07	Am*****	Compared to Daraz, Shopz provides genuine products at a very affordable price with first delivery. Highly recommended.
Compared to Daraz, Shopz provides genuine products at a very affordable price with first delivery. Highly recommended.
2024-09-25	Zi*****	One of the best apps for shopping in bangladesh. I got my product within 2 days with no damage. Thank you so much.
One of the best apps for shopping in bangladesh. I got my product within 2 days with no damage. Thank you so much.
2024-07-10	Sa*****	Authentic product. Fast delivery
Authentic product. Fast delivery
2024-05-18	Ba*****	so many items from shopz! The prices are unbeatable. Makes the waiting part worth it.
so many items from shopz! The prices are unbeatable. Makes the waiting part worth it.
2024-05-14	Ry*****	Customer service is horrible.The shop has no guarantees on when the product is coming. Refunds don't work. They don't share any money. It's a scam.
Customer service is horrible.The shop has no guarantees on when the product is coming. Refunds don't work. They don't share any money. It's a scam.
2024-05-13	ma*****	I have purchased from shopz for 2 years now,have always been happy withproducts and service.
I have purchased from shopz for 2 years now,have always been happy withproducts and service.
2024-03-22	Mo*****	It's a scam with meaningless return policy! can't even return an intact product within a week. total loss
It's a scam with meaningless return policy! can't even return an intact product within a week. total loss
2023-11-04	Sa*****	Worst app interface I've ever seen, whatever you search they will show you the results which thet want to sell
Worst app interface I've ever seen, whatever you search they will show you the results which thet want to sell
2023-11-01	Md*****	App is fine.. But the shop is irresponsible... Problem not solved after buying from the shop..
App is fine.. But the shop is irresponsible... Problem not solved after buying from the shop..