Reviews of ShopThing: Luxury Live Sales

By: ShopThing App

List of user reviews and ratings for ShopThing: Luxury Live Sales

Total ratings

3.51 (Rating count: 73)

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Review summary

Users praise the app's luxury items, deals, and concept of live shopping. However, multiple reviews highlight major shortcomings on Android: lacking features compared to iOS, frequent app crashes, buffering videos, missing search and filters, slow shipping processes, and poor user interface. These issues cause frustration and hinder the shopping experience despite the appealing product offerings.

Pros

App offers great items and deals with a luxury shopping experience.
Stable performance on some Samsung devices with occasional crashes noted.
The app provides unique live sales and shopping from various shoppers.
Users appreciate the concept and variety of available products.
VIP membership features are valued by users on iOS versions.

Cons

Android app lacks many key features present on iOS, including order history and VIP chat features.
App frequently crashes and buffers videos, leading to frustrating shopping experience.
No search functionality or saved filters, making browsing and finding items difficult.
Order tracking and shipping processes are slow and confusing, with delays in shipping labels and payments.
Interface is not user-friendly: streams are disorganized and notifications don't work properly.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.51

Upgrade to see all 21 reviews

24% (5)

Date	Author	Comment
2024-12-19	Ma*****	Why do i not have a order history and support option for android users but it is there for apple devices?
Why do i not have a order history and support option for android users but it is there for apple devices?
2024-11-12	Ot*****	Please, they should update the app for Android users 😔 you cannot save your item to come back for it,no search button
Please, they should update the app for Android users 😔 you cannot save your item to come back for it,no search button
2024-11-04	Ma*****	This will be my last order. It's takes them 3wks just to create a shipping label. Not ship just create the label. Now upstanding if you purchase from the live shops you have to wait till its over. But that is stupid if you take the customers money (hold on your card) hold for 3wks. I have ordered directly from the store of the item purchased , and received item in less than 2wks. I ordered 3wks away and still just a shipping label. No tracking. They have my money though.
This will be my last order. It's takes them 3wks just to create a shipping label. Not ship just create the label. Now upstanding if you purchase from the live shops you have to wait till its over. But that is stupid if you take the customers money (hold on your card) hold for 3wks. I have ordered directly from the store of the item purchased , and received item in less than 2wks. I ordered 3wks away and still just a shipping label. No tracking. They have my money though.
2024-10-31	Ro*****	App needs a lot of improvement. It doesn't save the filters and there is no search option. A lot of work just to peruse through items
App needs a lot of improvement. It doesn't save the filters and there is no search option. A lot of work just to peruse through items
2024-10-07	Fa*****	Terrible app, so limited in it's functionality and always glitching. Makes shopping a very frustrating experience.
Terrible app, so limited in it's functionality and always glitching. Makes shopping a very frustrating experience.
2024-06-04	Jo*****	The items and shoppers are great, but the app has none of the "VIP chat features" etc, available for Samsung users. Considering that over half of the world uses Android phones, that's a real shame. Please make all the features that we pay for actually available to your VIP Customers on Android so I can give you 5/5 rating. Clearly, your clients enjoy good quality. Your app should provide the same experience if you are selling "luxury.""
The items and shoppers are great, but the app has none of the "VIP chat features" etc, available for Samsung users. Considering that over half of the world uses Android phones, that's a real shame. Please make all the features that we pay for actually available to your VIP Customers on Android so I can give you 5/5 rating. Clearly, your clients enjoy good quality. Your app should provide the same experience if you are selling "luxury.""
2024-06-01	Ng*****	Please allow Android users to view their order history. Makes no sense that we can't check the status of our orders. Update needed ASAP!!
Please allow Android users to view their order history. Makes no sense that we can't check the status of our orders. Update needed ASAP!!
2024-05-01	Di*****	I wish the android app had the same features as the IOS. This version is so bad 👎 😫
I wish the android app had the same features as the IOS. This version is so bad 👎 😫
2024-04-29	Va*****	Great app and amazing deals.
Great app and amazing deals.
2024-04-12	Bh*****	The android version is not user-friendly.
The android version is not user-friendly.