Reviews of SHOP MONIN

By: Shop Monin

List of user reviews and ratings for SHOP MONIN

Total ratings

3.91 (Rating count: 194)

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Review summary

Pros

Monin syrups are high quality and well-liked.
Buying directly from Monin is cheaper than purchasing from Amazon.
The app provides a long list of available syrups, making it easier to select items.

Cons

The app is plagued by bugs, including crashes and issues with processing orders.
Checkout process is problematic, often leading to errors and declined payments.
Navigation is confusing with overlapping categories and poor organization.

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User Reviews

Recent rating average: 1.50

All time rating average: 3.91

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Date	Author	Rating	Comment
2024-11-05	Ka*****		Whole app is a mish mosh. Disappointing bc products are great. For example the app never allows me to complete a sale, I always have to switch to browser to complete. Categories overlap and seems like they should be flavor "tags" instead. The online experience leaves much to be desired (both app AND browser), but at the bare minimum they should at least fix all the bugs like triple charging me on an order or constantly bumping me from the app to browser when I want to log into my account.
Whole app is a mish mosh. Disappointing bc products are great. For example the app never allows me to complete a sale, I always have to switch to browser to complete. Categories overlap and seems like they should be flavor "tags" instead. The online experience leaves much to be desired (both app AND browser), but at the bare minimum they should at least fix all the bugs like triple charging me on an order or constantly bumping me from the app to browser when I want to log into my account.
2024-10-27	Mi*****		Disorganized and ridiculous. The categories are both a joke - only one of the many, many "sale" categories was a sale - and doubled in the list. The same group of 3-4 syrups by themselves are in several of them. I'd hoped it would be easier to navigate than the website.
Disorganized and ridiculous. The categories are both a joke - only one of the many, many "sale" categories was a sale - and doubled in the list. The same group of 3-4 syrups by themselves are in several of them. I'd hoped it would be easier to navigate than the website.

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