Reviews of Shipwell

By: Shipwell App

List of user reviews and ratings for Shipwell

Total ratings

3.14 (Rating count: 78)

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Review summary

User reviews of Shipwell highlight significant concerns about privacy and intrusive tracking features, along with performance issues like slowing phones, dropped calls, and battery drain. Some users initially disliked the app but reported improvements after fixes. Despite privacy concerns, a few appreciate its focus on location-only access and its utility for managing loads once operational. However, communication issues with brokers and app malfunctions adversely affect the overall experience.

Pros

Some users report improved functionality after updates or fixes.
The app primarily requests location access only, respecting user privacy compared to other similar apps.
Successful load board access once issues are resolved.
Positive feedback about the app helping with load management after initial concerns.

Cons

Intrusive privacy concerns due to the app requiring extensive permissions, including location tracking.
App causes phone performance issues such as slowing down, freezing, and dropped calls.
Malware warnings from antivirus software and concerns about battery drain.
Negative user experience with customer service and broker communication through the app.
Load and dispatch management problems like double bookings and unreliable updates.

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User Reviews

Recent rating average: 1.00

All time rating average: 3.14

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80% (16)

Date	Author	Comment
2024-08-20	Da*****	The app wants access to files that is none of it's business . It's on my phone if the maker of the app doesn't like the way I have it set up their app doesn't need to be on my phone. When I tried to connect them they wanted my email when they already have my phone. I wish broker and app makers would stop with these Intrusive apps.
The app wants access to files that is none of it's business . It's on my phone if the maker of the app doesn't like the way I have it set up their app doesn't need to be on my phone. When I tried to connect them they wanted my email when they already have my phone. I wish broker and app makers would stop with these Intrusive apps.
2023-09-27	Jo*****	Just one more thing I have to do to get paid. What a waste of time
Just one more thing I have to do to get paid. What a waste of time
2023-09-15	Ja*****	I just had this ap DUMPED on me and I already hate it. "Do you want us tracking you approximate or exact?" "That's wrong. You must accept exact". "Do you want us to track you all the time? Or just while using our ap?" That's wrong you must accept "all the time". "We require our noses be COMPLETELY in your activities. Please do the work for us in settings." "Don't forget to rotate your shackles once a day to keep from getting sores!" Pro tip! I WILL get going into settings and turning off tracki
I just had this ap DUMPED on me and I already hate it. "Do you want us tracking you approximate or exact?" "That's wrong. You must accept exact". "Do you want us to track you all the time? Or just while using our ap?" That's wrong you must accept "all the time". "We require our noses be COMPLETELY in your activities. Please do the work for us in settings." "Don't forget to rotate your shackles once a day to keep from getting sores!" Pro tip! I WILL get going into settings and turning off tracki
2023-09-01	aa*****	I've had nothing but issues with the app and since downloading it calls drop frequently and phone freezes frequently
I've had nothing but issues with the app and since downloading it calls drop frequently and phone freezes frequently
2021-11-21	Pa*****	Can't find any apps that play movies you can actually see on my phone
Can't find any apps that play movies you can actually see on my phone
2021-03-06	Jo*****	Broker double booked load and has not gotten back with my dispatch.
Broker double booked load and has not gotten back with my dispatch.
2020-05-10	Ro*****	Your app is malfunctioning. When May 10 is selected, it shows 5/9/2020..
Your app is malfunctioning. When May 10 is selected, it shows 5/9/2020..
2020-04-22	A *****	. Since Installing it. NOTHING WORKS right. phone calls dropping. Sound is weird. I cant even hear when. The shipwell calls. (The apps is supose to stop the calls)
. Since Installing it. NOTHING WORKS right. phone calls dropping. Sound is weird. I cant even hear when. The shipwell calls. (The apps is supose to stop the calls)
2020-04-15	A *****	Worst app ever PLEASE DRIVERS DONT USE THIS APP.......
Worst app ever PLEASE DRIVERS DONT USE THIS APP.......
2020-03-18	A *****	Avoid this company once you delivery the LOAD if you trying to contact them for like detention man good luck this is unprofessional place
Avoid this company once you delivery the LOAD if you trying to contact them for like detention man good luck this is unprofessional place