Reviews of Shipday

By: Shipday Inc. App

List of user reviews and ratings for Shipday

Total ratings

4.43 (Rating count: 526)

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Review summary

Users appreciate Shipday for its ease of use, effective delivery management, real-time tracking, and responsive customer service. It offers valuable features for logistics companies and drivers, making order handling straightforward. However, recurring complaints include app update bugs affecting usability, limited order editing compared to desktop, lack of customer-facing ordering app, missing language options, and occasional unresponsiveness from customer support regarding billing or service suspension. Overall, it is a well-designed app praised for functionality but with room for improvement in support and feature completeness.

Pros

Easy to use and simple interface
Allows control over orders and delivery management
Responsive customer service with helpful support team
Effective and professional logistics app suitable for drivers
Enables real-time tracking and management from mobile devices

Cons

Some issues with app updates causing usability problems (e.g., forced landscape mode, misplaced buttons)
Customer support is sometimes unresponsive or slow to react to payment/service issues
Limited ability to edit or cancel orders compared to desktop version
Missing certain features such as Arabic interface and customer-side ordering app
Drivers cannot see special delivery instructions or delivery fees

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User Reviews

Recent rating average: 4.50

All time rating average: 4.43

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9% (2)

Date	Author	Comment
2024-12-04	Ru*****	It's a fantastic delivery app.
It's a fantastic delivery app.
2024-11-27	mr*****	Simple interface, would love to see Arabic interface. Downloadable reports must be extended as well
Simple interface, would love to see Arabic interface. Downloadable reports must be extended as well
2024-11-17	Ro*****	in the last update you made a mistake a black sign up that comes out which says that the status of the order has changed it goes to the button I want to press to start to leave this you have to fix
in the last update you made a mistake a black sign up that comes out which says that the status of the order has changed it goes to the button I want to press to start to leave this you have to fix
2024-10-09	Da*****	It is very helpful indeed. Make my job more productive.
It is very helpful indeed. Make my job more productive.
2024-09-09	El*****	Exceptional functionality. Responsive customer service.
Exceptional functionality. Responsive customer service.
2024-09-06	Da*****	It works effectively
It works effectively
2024-08-19	Br*****	Great app.. easy to use and gives you control over your orders when they leave the building
Great app.. easy to use and gives you control over your orders when they leave the building
2024-01-17	Ha*****	Awesome app... Simple and easy to use. I also love the fact that I can do it all from my mobile phone
Awesome app... Simple and easy to use. I also love the fact that I can do it all from my mobile phone
2023-11-05	Hi*****	I can't send out deliveries! Why! I press save it loads and still says no orders dispatched
I can't send out deliveries! Why! I press save it loads and still says no orders dispatched
2023-10-22	Pe*****	There's no app for the customer how do they order. I need assistance with this. Otherwise great app
There's no app for the customer how do they order. I need assistance with this. Otherwise great app