Reviews of ShiftKey - PRN Healthcare Jobs

By: ShiftKey, LLC App

List of user reviews and ratings for ShiftKey - PRN Healthcare Jobs

Total ratings

4.47 (Rating count: 6,068)

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Review summary

Reviews are mixed: users praise ShiftKey for flexible shifts and a generally positive agency relationship with an easy-to-use app, but onboarding, credentialing, regional coverage, and support gaps frequently hinder the experience. Addressing onboarding failures, credential validation, and regional availability would boost overall satisfaction.

Pros

Plenty of shifts and flexible scheduling
Positive agency reputation with supportive staff
User-friendly, easy-to-navigate app

Cons

Frequent onboarding/sign-up errors and blocking issues
Credential/verification delays and inconsistencies (credential updates, TB/tests, documents)
Limited or uneven shifts availability in certain regions (e.g., California, Jacksonville, Flagstaff)
Poor customer support and lack of direct contact options
App reliability problems (login errors and crashes)

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User Reviews

Recent rating average: 3.00

All time rating average: 4.47

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49% (63)

Date	Author	Comment
2026-08-14	Ro*****	very very helpful try to get my account back started
very very helpful try to get my account back started
2026-08-13	Tr*****	Who ever is in charge of verification if documents clearly lacks a college background.
Who ever is in charge of verification if documents clearly lacks a college background.
2026-08-13	Fa*****	Why are Baseline tb test required now!! I have never had any job require one. This app upsets me everytime I try to use it. the onboarding process is crazy and so long
Why are Baseline tb test required now!! I have never had any job require one. This app upsets me everytime I try to use it. the onboarding process is crazy and so long
2026-08-12	Mi*****	App will not allow me to enter in info for my application in order to get signed up
App will not allow me to enter in info for my application in order to get signed up
2026-08-03	Su*****	good
good
2026-07-28	Ke*****	says insta pay but it says error Everytime and I gotta get a signature and then I have to hunt them down to approve my payment days later I can't never just be paid after my shift like I'm supposed to I'm so I tired of this they need to fix the problem
says insta pay but it says error Everytime and I gotta get a signature and then I have to hunt them down to approve my payment days later I can't never just be paid after my shift like I'm supposed to I'm so I tired of this they need to fix the problem
2026-07-27	Ag*****	easy to use
easy to use
2026-07-26	Mi*****	Terrible you can't even see the rates properly the format is numbers stacked on top of each other rates are Terribly low lots of the facility's are over 100 miles away for $20 an hour!!!!!! ridiculous also ive never seen another app take out taxes this is 1099 why are y'all stealing from us charging us taxes clearly this is not right 😒underpaid and over charged🧐😳 this suppose to be 1099
Terrible you can't even see the rates properly the format is numbers stacked on top of each other rates are Terribly low lots of the facility's are over 100 miles away for $20 an hour!!!!!! ridiculous also ive never seen another app take out taxes this is 1099 why are y'all stealing from us charging us taxes clearly this is not right 😒underpaid and over charged🧐😳 this suppose to be 1099
2026-07-25	Ma*****	love it.
love it.
2026-07-25	Ki*****	luv it 🤗
luv it 🤗