Reviews of ShiftKey - PRN Healthcare Jobs

By: ShiftKey, LLC App

List of user reviews and ratings for ShiftKey - PRN Healthcare Jobs

Total ratings

4.47 (Rating count: 5,923)

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Review summary

Reviews are mixed: users praise ShiftKey for flexible shifts and a generally positive agency relationship with an easy-to-use app, but onboarding, credentialing, regional coverage, and support gaps frequently hinder the experience. Addressing onboarding failures, credential validation, and regional availability would boost overall satisfaction.

Pros

Plenty of shifts and flexible scheduling
Positive agency reputation with supportive staff
User-friendly, easy-to-navigate app

Cons

Frequent onboarding/sign-up errors and blocking issues
Credential/verification delays and inconsistencies (credential updates, TB/tests, documents)
Limited or uneven shifts availability in certain regions (e.g., California, Jacksonville, Flagstaff)
Poor customer support and lack of direct contact options
App reliability problems (login errors and crashes)

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User Reviews

Recent rating average: 2.80

All time rating average: 4.47

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48% (53)

Date	Author	Comment
2026-06-27	Li*****	I worked with 2 awesome aide boys they were the best
I worked with 2 awesome aide boys they were the best
2026-06-26	Be*****	cool app nice fast way to make some easy cash
cool app nice fast way to make some easy cash
2026-06-26	Co*****	helpful
helpful
2026-06-23	Ch*****	Used to have 100 reliability rate but started working full time and so have not used shiftkey in over a year. This brought me down to 40% and now nobody wants to hire me. This is Awful.
Used to have 100 reliability rate but started working full time and so have not used shiftkey in over a year. This brought me down to 40% and now nobody wants to hire me. This is Awful.
2026-06-18	El*****	almost perfect please make us be able to pick up PARTIAL shifts if we want to or request to pick up partial shifts!
almost perfect please make us be able to pick up PARTIAL shifts if we want to or request to pick up partial shifts!
2026-06-15	Je*****	never opens
never opens
2026-06-15	Ka*****	I will be deleting this app soon. I've bid on multiple shifts, only to not be selected, then watched the same shifts get reposted. It feels like certain facilities only choose people they know or prefer, while others rarely get a fair chance. The process doesn't seem transparent or fair, and it's become very frustrating.
I will be deleting this app soon. I've bid on multiple shifts, only to not be selected, then watched the same shifts get reposted. It feels like certain facilities only choose people they know or prefer, while others rarely get a fair chance. The process doesn't seem transparent or fair, and it's become very frustrating.
2026-06-12	Al*****	Overall, it is convenient to find shifts and diligent on notifications.
Overall, it is convenient to find shifts and diligent on notifications.
2026-06-11	Ni*****	no instant pay. terrible contractor support. no matter what the facilities are right. required 30 min breaks even when working four hour shifts.
no instant pay. terrible contractor support. no matter what the facilities are right. required 30 min breaks even when working four hour shifts.
2026-06-01	Se*****	sorry excuse for a prn healthcare job
sorry excuse for a prn healthcare job