Shift Agent

Shift Agent puts employee scheduling, shift trading and team communication in one place, built for retail and restaurant teams that run on shifts.

FOR THE TEAM
The moment your manager publishes the schedule it is on your phone, so you can plan your life around it. Your next shift is the first thing you see: the day, the hours, and which position you are working. Tap through to the rest of the week and your total hours add up at the top.

Can't work a shift? Trade it with a teammate who is trained for that position, or give it away to whoever wants the hours. Ask for a day off with your reason attached, and get an SMS the moment your manager decides.

Keep your availability current through Track Availability and you stop getting scheduled on days you can't work.

FOR MANAGERS
Build the week with Smart Scheduling, which reads operational needs and personnel requests and recommends who fits each shift while you stay in control. No more spreadsheets, and no more 30 phone calls a day from employees.

Trades, pickups and day off requests arrive in one list, each one showing how it affects the schedule before you approve it. The Store Schedule reads by department and position, so a hole in tomorrow is visible tonight. Working Today shows how much is left of every shift and who comes in next.

Send a store-wide announcement instead of calling a meeting. Attach Smart Notes, videos and images to the shift where the team will actually see them.

Features:
• Schedule builder and Store Schedule
• Smart Scheduling recommendations
• Shift trading and pickup requests
• Day-off requests with history
• Track Availability approvals
• Working Today view
• Team announcements and messages
• Smart Notes with media
• Profile and availability

Shift Agent is used by the business you work for. Your manager creates your account and invites you, and you sign in with the email or phone number they already have on file. If your workplace doesn't use Shift Agent, tell your manager they can start at shiftagent.com.