Reviews of Shapa

By: Shapa Inc. App

List of user reviews and ratings for Shapa

Total ratings

3.85 (Rating count: 687)

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Review summary

Users appreciate Shapa's innovative color-based approach to weight tracking which reduces stress and promotes accountability. However, many struggle with persistent app and scale connectivity issues, unstable app performance, and poor customer support. The subscription cost is viewed as high, especially since canceling often results in loss of data access. While integration with Google Fit helps, users desire more detailed tracking and historical data. Overall, the app's unique concept appeals to some, but technical flaws and service problems limit its effectiveness.

Pros

Provides a less stressful, non-obsessive way to track weight changes without seeing exact numbers.
Helps with motivation and accountability for weight management goals.
Integrates with Google Fit for viewing detailed weight data and historical information.
Offers a unique color-based system to indicate weight status instead of numbers.
Missions and nudges help encourage healthy behaviors.

Cons

Frequent syncing issues between the app and scale, often requiring phone reboots or force closing the app.
Poor customer service with delayed or unfulfilled responses and scale replacements.
Subscription model is expensive and restrictive; users report losing access to weight data after cancellation despite claims otherwise.
App is buggy and unstable with problems like getting stuck on splash screens and running continuously in background.
Lack of detailed historical data and insufficient meaningful feedback to justify the price.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.85

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10% (2)

Date	Author	Comment
2024-09-04	Ji*****	This app, on Android, is a total piece of trash. It only properly syncs once out of every 5 times. I have to reboot my phone to make it work. Turning off/on Bluetooth does not fix it neither does ending the app. The app produces messages with a place to tap to acknowledge but they never work and you have to end the app. I'd take my money back but bought this on a leap of faith with a No Returns policy on the scale. Maybe spend more time on usability and less time on badges.
This app, on Android, is a total piece of trash. It only properly syncs once out of every 5 times. I have to reboot my phone to make it work. Turning off/on Bluetooth does not fix it neither does ending the app. The app produces messages with a place to tap to acknowledge but they never work and you have to end the app. I'd take my money back but bought this on a leap of faith with a No Returns policy on the scale. Maybe spend more time on usability and less time on badges.
2023-05-19	Ch*****	I loved it for the 8 months it worked. It provided me the motivation to get within 10 pounds of my goal. However, the scale stopped syncing with tha app. Customer service has told me that they were sending a new scale. After a month of back and forth, none of the things they have told me have actually occurred. One lie after another. I am highly disappointed.
I loved it for the 8 months it worked. It provided me the motivation to get within 10 pounds of my goal. However, the scale stopped syncing with tha app. Customer service has told me that they were sending a new scale. After a month of back and forth, none of the things they have told me have actually occurred. One lie after another. I am highly disappointed.
2023-03-26	*****	Cancelled my subscription after the initial six months because this scale seems inaccurate. I'd weigh myself daily using Shapa & my regular scale & noticed discrepancies. It's not worth paying $10/mo. There is also a claim that if you cancel your subscription, you can still use the scale & see the weight number instead of a colour. This is incorrect. I just tried weighing in & no numbers were shown, only a link to resubscribe. I hope the scale can be recycled.
Cancelled my subscription after the initial six months because this scale seems inaccurate. I'd weigh myself daily using Shapa & my regular scale & noticed discrepancies. It's not worth paying $10/mo. There is also a claim that if you cancel your subscription, you can still use the scale & see the weight number instead of a colour. This is incorrect. I just tried weighing in & no numbers were shown, only a link to resubscribe. I hope the scale can be recycled.
2023-02-19	Me*****	As someone who has struggled in the past with disordered eating and scale obsession, this helps me have a non-obsessive way to check in with myself every day. It eases anxiety about changes in my weight as it just tells me how I'm doing rather than a specific number. My only critique is that the period tracker doesn't seem to work well for irregular cycles. this cycle was 29 days, but since my "average" is at least 31 days, I can't record the start of this period accurately
As someone who has struggled in the past with disordered eating and scale obsession, this helps me have a non-obsessive way to check in with myself every day. It eases anxiety about changes in my weight as it just tells me how I'm doing rather than a specific number. My only critique is that the period tracker doesn't seem to work well for irregular cycles. this cycle was 29 days, but since my "average" is at least 31 days, I can't record the start of this period accurately
2022-06-03	Am*****	The scale works fine, and it's good to get general feedback about whether I am gaining, maintaining, or losing weight without numbers. However, unless you are very new to nutrition, hydration, and exercise, the very basic "program" is not worth the price.
The scale works fine, and it's good to get general feedback about whether I am gaining, maintaining, or losing weight without numbers. However, unless you are very new to nutrition, hydration, and exercise, the very basic "program" is not worth the price.
2022-02-11	A *****	Won't stop weigh in mode. When I close the app and open it again it just shows the Shapa image, no function to click on. I have to keep force stopping it because it stays running in the background. At this point the scale and app are a waste to me. It's frustrating that I spent so much money on something that won't work well for me. Back to my $40 numbered scale :(
Won't stop weigh in mode. When I close the app and open it again it just shows the Shapa image, no function to click on. I have to keep force stopping it because it stays running in the background. At this point the scale and app are a waste to me. It's frustrating that I spent so much money on something that won't work well for me. Back to my $40 numbered scale :(
2021-08-31	Da*****	2021 update: App issues addressed. It is now stable. 2019 review: I no longer stress out about weighing in. This scale gives me a nudge rather than a feeling of failure when my weight creeps up. However, the app itself has lots of problems. First, why does it require me to provide my location? That's a privacy concern. Second, I regularly have to start the app multiple times to get past the splash screen to where it will actually record my weight. Sometimes it even requires a phone reboot.
2021 update: App issues addressed. It is now stable. 2019 review: I no longer stress out about weighing in. This scale gives me a nudge rather than a feeling of failure when my weight creeps up. However, the app itself has lots of problems. First, why does it require me to provide my location? That's a privacy concern. Second, I regularly have to start the app multiple times to get past the splash screen to where it will actually record my weight. Sometimes it even requires a phone reboot.
2021-08-17	Em*****	I have used Shapa for about 4 months now. The app does what it says, but it's not practical in practice, so I connected it with Google Fit to get the actual numbers and historical graph. It only takes averages of the last few weigh ins, so if you skipped weighing in, you get an outdated color. Also, if you go up in weight and then stabilize, you go back to green, even though you're heavier than your last green. Without another app, there's no way to know. It's fine, but not worth $10/mo.
I have used Shapa for about 4 months now. The app does what it says, but it's not practical in practice, so I connected it with Google Fit to get the actual numbers and historical graph. It only takes averages of the last few weigh ins, so if you skipped weighing in, you get an outdated color. Also, if you go up in weight and then stabilize, you go back to green, even though you're heavier than your last green. Without another app, there's no way to know. It's fine, but not worth $10/mo.
2021-08-01	Be*****	After you take the single longest and most invasive survey of your life, provide location and bluetooth control permissions, you will step onto the scale, and then off of it to remove the batteries cause they couldn't be bothered to include a reset or power button, repeatedly. Heaven help you if you get desperate enough to contact "customer service" (he said sarcastically). Good luck, get something else, your princess is in another castle.
After you take the single longest and most invasive survey of your life, provide location and bluetooth control permissions, you will step onto the scale, and then off of it to remove the batteries cause they couldn't be bothered to include a reset or power button, repeatedly. Heaven help you if you get desperate enough to contact "customer service" (he said sarcastically). Good luck, get something else, your princess is in another castle.
2021-06-08	Jo*****	Very basic. I wish there was a way to view historical data, something like a calendar to show what color I was each day so I could look for trends. I've used this for almost a year and feel like it should be doing a lot more with all the data is collecting on my weigh-ins. Not sure how it determines my "Shapa age". My muscle mass is increasing so my weight is going up but since it syncs with my googlefit account it should see that I'm working out and getting healthier but I keep getting older.
Very basic. I wish there was a way to view historical data, something like a calendar to show what color I was each day so I could look for trends. I've used this for almost a year and feel like it should be doing a lot more with all the data is collecting on my weigh-ins. Not sure how it determines my "Shapa age". My muscle mass is increasing so my weight is going up but since it syncs with my googlefit account it should see that I'm working out and getting healthier but I keep getting older.