Reviews of Sézane Fashion & Leather Goods

By: Sézane App

List of user reviews and ratings for Sézane Fashion & Leather Goods

Total ratings

4.84 (Rating count: 14,926)

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Review summary

Pros: stylish and chic clothing with high quality and strong customer service, plus easy ordering and a clean app. Cons: address input/save problems, basket and payment issues, app instability, and clunky navigation. Most mentioned points: frequent address/checkout failures, basket syncing and payment errors, and overall app performance and navigation problems.

Pros

Stylish, brand-focused and chic clothing
Very high quality clothing and leather goods
Excellent customer service
Easy ordering with efficient returns
Clean, well organized app and website with useful features

Cons

Address/checkout problems (address form glitches, postcode/address loss, inability to save address)
Basket/checkout and payment issues (items disappearing, syncing problems, payment processing errors)
App instability and slow loading times
Poor navigation and UX (non-intuitive UI, hard to reach places)
Stock and basket persistence issues (basket not saving selections, sold-out items display problems)

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User Reviews

Recent rating average: 4.00

All time rating average: 4.84

Upgrade to see all 86 reviews

24% (21)

Date	Author	Comment
2026-06-24	An*****	My very first purchase from Sézane. I have been waiting to purchase some many beautiful items from this brand. They are known for extremely beautiful curated pieces, exceptional quality and it has that "Je ne sais quoi" mystique. I learned of Sézane from my friend Jess/Fashion Style Edit. I know the quality and classic flare will last for years and never go out of style. I cannot wait to wear them when I visit Paris, France with an actual piece from Sézane. Bisou Bisou. Á Bientôt!
My very first purchase from Sézane. I have been waiting to purchase some many beautiful items from this brand. They are known for extremely beautiful curated pieces, exceptional quality and it has that "Je ne sais quoi" mystique. I learned of Sézane from my friend Jess/Fashion Style Edit. I know the quality and classic flare will last for years and never go out of style. I cannot wait to wear them when I visit Paris, France with an actual piece from Sézane. Bisou Bisou. Á Bientôt!
2026-06-14	Ju*****	Best clothing store and super service!! I lost the count of the orders I've made!!
Best clothing store and super service!! I lost the count of the orders I've made!!
2026-06-08	Ai*****	I love Sezane!
I love Sezane!
2026-05-17	Re*****	not easy to register details and then to pay £8 for postage, such a shame.
not easy to register details and then to pay £8 for postage, such a shame.
2026-04-25	Pe*****	I'm obsessed with this app. It's so freaking nice to be able to log in to a website and just want to purchase everything. Very stylish all the pieces go together very nicely. Great for all women and men. Looks very well put together without even trying. Its more than just everyday clothes its touch of class.
I'm obsessed with this app. It's so freaking nice to be able to log in to a website and just want to purchase everything. Very stylish all the pieces go together very nicely. Great for all women and men. Looks very well put together without even trying. Its more than just everyday clothes its touch of class.
2026-04-20	Je*****	bad app, you cannot change the language.
bad app, you cannot change the language.
2026-04-19	Fr*****	very happy with everything I've ordered so far, lovely quality for the price, always shipp quickly and arrive super fast, and great service from customer care.
very happy with everything I've ordered so far, lovely quality for the price, always shipp quickly and arrive super fast, and great service from customer care.
2026-04-12	An*****	Beautiful quality clothing. Great customer service so far.
Beautiful quality clothing. Great customer service so far.
2026-04-08	Ai*****	Love love love Gorgeous packaging and fabulous quality clothing.
Love love love Gorgeous packaging and fabulous quality clothing.
2026-02-20	Ma*****	very hard to complete the order. Get stuck with the address info. Frustrating
very hard to complete the order. Get stuck with the address info. Frustrating