Circles: Mental Health Support Android

Reviews of Circles: Mental Health Support

List of user reviews and ratings for Circles: Mental Health Support

Total ratings

3.96 (Rating count: 390)

Review summary

Users appreciate Circles for its professional facilitators, supportive community, and useful mental health coping techniques. It serves as a valuable supplement to therapy at an affordable price. However, multiple reviews mention recurring technical glitches, issues with app stability, and poor customer support, especially regarding subscription cancellation. Most group sessions require paid membership, reducing free accessibility. Some users faced challenges with session scheduling, and concerns were raised about insufficient room host screening. Despite problems, many find the platform helpful for mental health support and community connection.
Pros
  • Provides actual skills and coping techniques for mental health support.
  • Professional, knowledgeable, and empathetic facilitators.
  • Supportive community with various group sessions available.
  • Helpful supplement to therapy with skill-building and discussion rooms.
  • Affordable alternative for mental health support groups.
Cons
  • Technical issues such as app crashes, glitches, slow performance, and connectivity problems.
  • Difficulties in canceling subscription and poor customer service responsiveness.
  • Most group sessions require a paid membership, limiting free access.
  • Scheduling and session management problems with therapists and groups.
  • Inadequate monitoring or screening of group hosts leading to uncomfortable experiences.
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User Reviews

Recent rating average: 3.80
All time rating average: 3.96
Upgrade to see all 25 reviews
5 star
40% (10)
4 star
8% (2)
3 star
4% (1)
2 star
20% (5)
1 star
28% (7)
DateAuthorRatingComment
2025-01-31
Al*****
Amazing support for mental health that gives ACTUAL skills and coping techniques to help you with everyday life. BONUS that you can jump on and find a group session at nearly anytime. In the few months I've used it, not one bad experience. ⭐⭐⭐⭐⭐
Amazing support for mental health that gives ACTUAL skills and coping techniques to help you with everyday life. BONUS that you can jump on and find a group session at nearly anytime. In the few months I've used it, not one bad experience. ⭐⭐⭐⭐⭐
2025-01-16
Ma*****
Unbelievably positive experience on this app. The counselors and facilitators are so professional. The other people on the app are so supportive. A lot of different topics are covered in 1 hour circle therapy sessions where anyone can raise their hand and talk. I feel so much better.
Unbelievably positive experience on this app. The counselors and facilitators are so professional. The other people on the app are so supportive. A lot of different topics are covered in 1 hour circle therapy sessions where anyone can raise their hand and talk. I feel so much better.
2025-01-02
Jo*****
I tired the free trail, I personally loved it and it helped alot especially during Christmas. One personal thing I can remember and take out of it was sometimes...do that extra little thing for yourself like buy an air freshener plugin for your room. If you know....you know
I tired the free trail, I personally loved it and it helped alot especially during Christmas. One personal thing I can remember and take out of it was sometimes...do that extra little thing for yourself like buy an air freshener plugin for your room. If you know....you know
2024-12-01
He*****
Infuriating tech issues yet very helpful
Infuriating tech issues yet very helpful
2024-11-30
R *****
Very professional, knowledgeable, wise, and empathetic facilitators. Very supportive community members. Work to help yourself, and work to help others. You get what you put in. The app itself sometimes glitches: chat sometimes fails to load when multitasking, and Bluetooth audio fails to connect when switching. I fix by force closing and restarting the app.
Very professional, knowledgeable, wise, and empathetic facilitators. Very supportive community members. Work to help yourself, and work to help others. You get what you put in. The app itself sometimes glitches: chat sometimes fails to load when multitasking, and Bluetooth audio fails to connect when switching. I fix by force closing and restarting the app.
2024-11-28
Ro*****
It won't let me cancel my subscription.
It won't let me cancel my subscription.
2024-10-18
Le*****
Literally no way to cancel. They never respond to messages about cancelation (it's been 2 months now) but they do take their payment every month. Will have to get a new debit card to make it stop. Unreal
Literally no way to cancel. They never respond to messages about cancelation (it's been 2 months now) but they do take their payment every month. Will have to get a new debit card to make it stop. Unreal
2024-09-21
Ki*****
I am so grateful I found this App. It's by far the best support group App that actually offers more than I expected. And it's affordable. Highly highly recommend
I am so grateful I found this App. It's by far the best support group App that actually offers more than I expected. And it's affordable. Highly highly recommend
2024-05-30
Ha*****
This app have helped me greatly get through some tough stuff. It's no longer free and you can't get into any rooms unless you pay every month. Now I don't know where to go from here. I wish this app is still usable, and left the peer guided rooms free for people who can't afford therapy.
This app have helped me greatly get through some tough stuff. It's no longer free and you can't get into any rooms unless you pay every month. Now I don't know where to go from here. I wish this app is still usable, and left the peer guided rooms free for people who can't afford therapy.
2024-05-09
Am*****
I've been using the premium version for almost a year. I give 5 stars because the level of support I get from my regular groups far outweighs any app glitches I experience (which have greatly improved since I joined). I attend the groups that are professionally facilitated and it's a fantastic supplement to my therapy. Great skill building and discussion rooms. Last week they added private groups to help us stay on track w progress. The development team has been great too. Very grateful!!
I've been using the premium version for almost a year. I give 5 stars because the level of support I get from my regular groups far outweighs any app glitches I experience (which have greatly improved since I joined). I attend the groups that are professionally facilitated and it's a fantastic supplement to my therapy. Great skill building and discussion rooms. Last week they added private groups to help us stay on track w progress. The development team has been great too. Very grateful!!
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