Sennheiser Smart Control

Name: Sennheiser Smart Control
Rating: 2.426087 (19479 reviews)
Author: Sonova Consumer Hearing GmbH

By: Sonova Consumer Hearing GmbH

Smart Control by Sennheiser - Control and personalize your Sennheiser product.

Features & Capabilities

Sennheiser Smart Control app offers seamless sound personalization for a wide range of Sennheiser headphones and the AMBEO Soundbar. Featuring an intuitive equalizer with presets, Sound Check to tailor audio to your hearing, and Sound Zones that adapt settings based on location, it ensures a truly customized listening experience.

The app also enables easy access to Noise Cancellation and Transparent Hearing functions, user accounts for syncing preferences across devices, and delivers the latest firmware updates. Additionally, it provides detailed product info, user manuals, and a discovery area for news and direct access to the Sennheiser web store. Compatible with many Sennheiser models including MOMENTUM series, ACCENTUM, CX wireless series, and various Soundbar products, Smart Control puts effortless sound control right in your hands.

User Growth & Download Statistics

App

By:

Sonova Consumer Hearing GmbH

Downloads:

3,547,338 4.93K

Rating:

2.43

(19,479) 4 new ratings

Version:

4.9.3 Last updated: 2025-05-28

Version code:

147651

Creation date:

2018-11-19

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk

Size:

169.20MB

Email:

ap*****@sennheiser-hearing.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-19

Compare stats and ranking:

Ranking

# 30,093 ▼ 44

Other platforms

Sennheiser Smart Control (v4.9.3)

3.40

(1,509)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Sonova Consumer Hearing GmbH

Google Play Store

https://play.google.com/store/apps/details?id=com.sennheiser.control

Email:

ap*****@sennheiser-hearing.com

Website:

https://www.sennheiser-hearing.com/support/

User Reviews

Across multiple reviews, users report major issues with connectivity and device detection, frequent inability to connect or find headphones, and the need to reinstall. When it does connect, settings often revert (Amnesia), and touch controls cannot be reliably disabled. The EQ is limited (5 bands) and considered subpar by many, with requests for more bands and testing options. The overall experience is described as flaky and frustrating, with poor troubleshooting and UX. A rare positive note is a reviewer calling the app 'alright' when connected.

Pros

Occasionally described as 'alright' when the app connects.

Cons

Frequent connectivity and device detection failures: won't connect, won't detect headphones, or can't discover devices.
Settings do not persist and revert to defaults (Amnesia).
Touch controls cannot be reliably disabled; they re-enable on boot or during use.
Limited EQ options (5-band) with requests for more bands (e.g., 10-band).
General reliability/UX issues: flaky performance, poor troubleshooting steps, and overall negative usability.

Recent reviews

The app started turning off touch control while I'm using only one earbud. I currently can wear only one and I need transparency which won't turn on with one earbud in the case. Send my thanks to the QA who tested (not) accessibility and whoever vibe-codes the updates now.

Vl*****, 2026-06-13

This app just straight up dosent work. I've paired my headphones (momentum 4) 5 times and they won't show up on my device list after I close the app. I have to delete and reinstall it every time I want to change a SETTING. INCLUDING switching presets. Genuinely baffled that this app is UP in its current state. Apparently it works on iPhone? Good for them. But I should not have to delete the app, and reinstall it for it to work. EVERY TIME. I WANT. TO. CHANGE. A. SETTING. Fix your app One star.