Reviews of Rush Gold: Buy, Sell, Pay Gold

By: Mobile Assets Pty Ltd App

List of user reviews and ratings for Rush Gold: Buy, Sell, Pay Gold

Total ratings

3.57 (Rating count: 279)

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Review summary

Users appreciate Rush Gold's simple and intuitive design, easy navigation, and affordable gold investment options with relatively quick withdrawal processing. However, common complaints include problematic account verification and phone code issues, unresponsive customer support, unexpected and high fees on certain payment methods, withdrawal restrictions contrary to app claims, and delays in crediting gold purchases. While beneficial for beginners and those wanting convenient gold investment, these issues impact overall user trust and satisfaction.

Pros

User-friendly and simple app layout, making it easy to navigate and use especially for beginners.
Allows buying and selling of gold conveniently, including holding gold online and withdrawing small amounts as needed.
Faster withdrawal processing compared to other investment providers, generally completed within a few days.
Secure feeling app with affordable gold investment options saving users money compared to traditional methods.

Cons

Verification issues, particularly with phone verification codes and account setup problems, reported by multiple users preventing account creation or login.
Customer support and responsiveness concerns, including lack of replies to VIP service inquiries and unresolved problems.
Fees and transaction costs such as expensive PayPal fees, unexpected charges on payment methods like Poli and BPAY, and relatively high spreads on gold prices.
Withdrawal limitations despite claims of anytime access, with minimum withdrawal limits frustrating users.
Delayed gold transaction processing, with gold being credited days after purchase rather than in real time, causing user dissatisfaction.

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User Reviews

Recent rating average: 3.20

All time rating average: 3.57

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35% (7)

Date	Author	Comment
2024-09-05	Ja*****	Rush Gold, the layout is exceedingly beautiful. It presents no room for error, should I ever achieve success, you will be aware of it.
Rush Gold, the layout is exceedingly beautiful. It presents no room for error, should I ever achieve success, you will be aware of it.
2024-06-11	To*****	Like the app, simple to use. Just a small suggestion, would be great if there is a features in the app, letting the customer knows how mush the customer did purchase from a slab of gold.
Like the app, simple to use. Just a small suggestion, would be great if there is a features in the app, letting the customer knows how mush the customer did purchase from a slab of gold.
2023-09-05	CJ*****	It's ridiculas that you can't fix a very basic problem with your system So many complained but still you haven't bothered to fix it Where is my phone verification code We requested it no less than 7 times Oh well that's enough of my time wasted with Rush Gold there are too many online investment platforms that can get their IT department to fix silly problems No you did not remove my account and you know it We uninstalled your app the moment we had sent our review so you didn't punish us at all.
It's ridiculas that you can't fix a very basic problem with your system So many complained but still you haven't bothered to fix it Where is my phone verification code We requested it no less than 7 times Oh well that's enough of my time wasted with Rush Gold there are too many online investment platforms that can get their IT department to fix silly problems No you did not remove my account and you know it We uninstalled your app the moment we had sent our review so you didn't punish us at all.
2023-07-06	Cy*****	Due to current hikes in mortgage interest rates, I have not been able to make regular deposits. 😔 However, on the plus side, I had no problem withdrawing, and it only took a few days compared to a week with other investment providers. Would recommend this to others.
Due to current hikes in mortgage interest rates, I have not been able to make regular deposits. 😔 However, on the plus side, I had no problem withdrawing, and it only took a few days compared to a week with other investment providers. Would recommend this to others.
2023-06-21	si*****	a really good app, I'd like to see two things though. 1) my avg BUY cost versus current market value and +/- % status so I can see if my holding is in profit or loss 2) Rush Silver !
a really good app, I'd like to see two things though. 1) my avg BUY cost versus current market value and +/- % status so I can see if my holding is in profit or loss 2) Rush Silver !
2023-06-15	Ni*****	Great app. Easy navigation and perfect for people just starting out investing
Great app. Easy navigation and perfect for people just starting out investing
2023-04-14	Om*****	It's a shame you can't buy using local currency in india. PayPal is extremely expensive. Edit: Contacted about VIP service, no response, no customer service. There is no option to check prices in different countries, no idea of spread, app looks like a MVP.
It's a shame you can't buy using local currency in india. PayPal is extremely expensive. Edit: Contacted about VIP service, no response, no customer service. There is no option to check prices in different countries, no idea of spread, app looks like a MVP.
2023-02-13	Ja*****	Just thought id provide a more recent reveiw. I have found very few issues with the service its self and i use it quite frequently to store extra cash. Had no issues using the money on the couple times i have used the Digital card. The layout is very simple, when dealing with money its a good thing.
Just thought id provide a more recent reveiw. I have found very few issues with the service its self and i use it quite frequently to store extra cash. Had no issues using the money on the couple times i have used the Digital card. The layout is very simple, when dealing with money its a good thing.
2023-01-26	st*****	Couldn't open an account no matter how many times I tried. The app kept telling me that my valid mobile number was NOT valid. Same thing on their website too. Guess they don't want customers. I suppose I'll have to look elsewhere.
Couldn't open an account no matter how many times I tried. The app kept telling me that my valid mobile number was NOT valid. Same thing on their website too. Guess they don't want customers. I suppose I'll have to look elsewhere.
2022-12-14	Da*****	Still waiting for my initial $500 to get into my app account. So much for being instant. Was going to invest more but can't trust it...
Still waiting for my initial $500 to get into my app account. So much for being instant. Was going to invest more but can't trust it...