Reviews of SCHUBERTH

By: Sena Technologies, Inc.

List of user reviews and ratings for SCHUBERTH

Total ratings

1.82 (Rating count: 440)

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Review summary

Users report the SCHUBERTH app frequently disconnects from the SC1 advanced headset and cannot update firmware without a PC. The app requests intrusive permissions and can freeze if denied. Its user interface is outdated and poorly designed, lacking features like landscape mode and easy navigation of manuals. Many users criticize the poor support and communication channels. While it can play Spotify and offers some sound equalizer settings, overall the app receives negative feedback due to instability, limited functionality, and bad user experience.

Pros

Able to play Spotify to the helmet.
Provides access to a Graphic Equaliser to improve sound and some settings.
Compatible with both Android and Apple devices.
Includes manuals and quick guides in multiple languages.

Cons

Frequent disconnections and unstable Bluetooth connection with the headset.
Inability to update firmware through the app; requires a PC and cable for updates.
App requests unnecessary permissions (location, camera) causing user distrust and freezes if denied.
Poor user experience: clunky interface, lack of landscape mode, hard-to-navigate manuals, and badly implemented features like audio priority and speed dials.
Lack of support and communication: developer email bounces back, no proper customer service access.

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User Reviews

Recent rating average: 1.60

All time rating average: 1.82

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243% (34)

Date	Author	Comment
2026-05-18	ma*****	Headset takes ages to connect to Bluetooth. The app loading is woeful, when it loads it wants all kind of permissions. So disappointed.
Headset takes ages to connect to Bluetooth. The app loading is woeful, when it loads it wants all kind of permissions. So disappointed.
2025-11-06	is*****	problem resolved
problem resolved
2025-06-10	J *****	App crashes, won't open. Unbelievable ...considering the cost of the helmet. Invasive permissions. Why do you demand location???. Then the helmet SC1 intercom. Clearly designed by non biker. Cannot select buttons...so buy the remote ...impossible with gloves or at night. More wasted momey. UTTER JUNK. Never Schuberth again. HUGE money for BAD experience.
App crashes, won't open. Unbelievable ...considering the cost of the helmet. Invasive permissions. Why do you demand location???. Then the helmet SC1 intercom. Clearly designed by non biker. Cannot select buttons...so buy the remote ...impossible with gloves or at night. More wasted momey. UTTER JUNK. Never Schuberth again. HUGE money for BAD experience.