Security Bank Mobile App Android

Reviews of Security Bank Mobile App

List of user reviews and ratings for Security Bank Mobile App

Total ratings

2.55 (Rating count: 12,645)

Review summary

User reviews show a volatile Security Bank Mobile App plagued by login/authentication problems (cannot login, wrong credentials, OTP and PIN errors), frequent crashes, and long outages with no ETA. Many describe the UI as messy and not user-friendly, with limited features and difficult navigation. Recurrent updates and app version issues add to the disruption, along with slow or unresponsive customer support. A minority reports positive experiences, citing easy/fast login and real-time SBOL transactions, but negative experiences dominate across reviews.
Pros
  • Easy and fast login and transactions
  • Real-time transactions capability with SBOL
  • App is still usable/functional for some users
Cons
  • Widespread login/authentication failures (cannot login, incorrect credentials, OTP issues, PIN errors)
  • Frequent crashes and instability; app often down or under maintenance with no ETA
  • Messy UI and not user-friendly; difficult to navigate with limited options
  • Recurring updates or version issues that don’t fix the core problems; post-update bugs
  • Slow or unresponsive customer support and activation delays
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User Reviews

Recent rating average: 2.30
All time rating average: 2.55
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5 star
15% (9)
4 star
7% (4)
3 star
10% (6)
2 star
8% (5)
1 star
72% (43)
DateAuthorRatingComment
2026-05-03
Me*****
to hard to open the app I don't know why
to hard to open the app I don't know why
2026-04-07
Ma*****
doesn't work a at all
doesn't work a at all
2024-11-24
Jo*****
Still a viable app; pushing bugs found here. bugs: 0. latest transaction date has an excess of 1 timezone e.g. Nov 24th shows Nov 25th (presentation issue) 1. Every successful logon displays (2) erroneous logon message box. 2. Navigating to contact us section, loops the erroneous logon prompt which can only be break by switching to home/app .
Still a viable app; pushing bugs found here. bugs: 0. latest transaction date has an excess of 1 timezone e.g. Nov 24th shows Nov 25th (presentation issue) 1. Every successful logon displays (2) erroneous logon message box. 2. Navigating to contact us section, loops the erroneous logon prompt which can only be break by switching to home/app .
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