Reviews of My SECTV

By: Service Electric Cable TV & Communications App

List of user reviews and ratings for My SECTV

Total ratings

1.83 (Rating count: 30)

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Review summary

Most reviews are negative and revolve around four recurring issues: users cannot log in to the app, there is no billing access or ability to view statements or pay bills inside the app, the app has very limited account-management features, and the overall usability is poor, with many calling it garbage or unusable.

Pros

Cons

Cannot login to the app; login issues persist across reviews.
No billing access; no way to view statements or pay bills within the app.
App offers very limited account management features; not an actual account manager.
Overall usability is poor; described as garbage/unusable by multiple users.

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User Reviews

Recent rating average: 1.90

All time rating average: 1.83

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84% (16)

Date	Author	Comment
2023-12-15	to*****	would be great if you could actually access services on this app. it's a waste.
would be great if you could actually access services on this app. it's a waste.
2023-10-23	Sh*****	Why don't they (you) have a mobile app? The access is so old school you would think as part of a large industry of computing networks you would actully have a modern app. I am charged $3 every time I pay my bill what do you do with that money. When I set up an auto pay/schedule it it never works and my bill is not paid next thing I know is I owe $500.
Why don't they (you) have a mobile app? The access is so old school you would think as part of a large industry of computing networks you would actully have a modern app. I am charged $3 every time I pay my bill what do you do with that money. When I set up an auto pay/schedule it it never works and my bill is not paid next thing I know is I owe $500.
2023-08-27	Ka*****	Thought it was for internet account and doesn't work anyway
Thought it was for internet account and doesn't work anyway
2022-11-07	el*****	Bad
Bad
2022-10-09	Ho*****	Awful service
Awful service
2022-05-02	Ro*****	The internet it's spotty it's expensive for what they give you and if you want your bill to be under 150 you're not going to have many good channels. What northeastern Pennsylvania needs is another cable company to compete with this one
The internet it's spotty it's expensive for what they give you and if you want your bill to be under 150 you're not going to have many good channels. What northeastern Pennsylvania needs is another cable company to compete with this one
2022-03-22	Ro*****	It is not an account manager. Very limited.
It is not an account manager. Very limited.
2018-06-13	A *****	Useless application. I have full basic cable and internet and cannot login. I can login on their site and not the application, so, to recap, the application is useless.
Useless application. I have full basic cable and internet and cannot login. I can login on their site and not the application, so, to recap, the application is useless.
2018-05-05	A *****	Service electric is trash
Service electric is trash
2018-01-13	A *****	Jeff The Key Geffen Jeffen Starship Satellite Scope Allentown, PA. 18101 - (Cable & WiFi)
Jeff The Key Geffen Jeffen Starship Satellite Scope Allentown, PA. 18101 - (Cable & WiFi)