Reviews of Samsung Smart Switch Mobile

By: Samsung Electronics Co., Ltd. App

List of user reviews and ratings for Samsung Smart Switch Mobile

Total ratings

3.90 (Rating count: 527,369)

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Review summary

Overall, users find Samsung Smart Switch Mobile fast and easy with good data management and strong appeal for Samsung devices. Yet recurring issues include transfer/backup failures, privacy and data-permission concerns, and compatibility problems with older Android versions. The experience is mixed: core functionality is valued, but reliability and data-access worries dampen satisfaction.

Pros

Fast and easy to use with quick data management.
Generally positive sentiment across reviews (love it / good / superb).
Helpful for Samsung devices / strong alignment with Samsung phones.

Cons

Frequent data transfer/backups failures or freezes (e.g., getting stuck, couldn't back up).
Privacy and permission concerns (app asks for access to contacts, photos, messages; worry about data being shared or tracked).
Not supporting older Android versions (Android 13 and below) reduces usefulness on older devices.
Some transfer features are not seamless across devices.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.90

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37% (438)

Date	Author	Comment
2026-08-22	Li*****	It didn't move the app data. I have stuff like contacts synced in my accounts. I needed to move my app data. The apps can be downloaded from the play store, but my own data can't. What's the point if it's not moving my data???
It didn't move the app data. I have stuff like contacts synced in my accounts. I needed to move my app data. The apps can be downloaded from the play store, but my own data can't. What's the point if it's not moving my data???
2026-08-21	Ca*****	great!
great!
2026-08-21	Si*****	They need to improve the losed connection experience. I had to keep clearing cache memory to get it to work, using a cable in the end.
They need to improve the losed connection experience. I had to keep clearing cache memory to get it to work, using a cable in the end.
2026-08-21	Ye*****	good
good
2026-08-21	Da*****	No use for s5
No use for s5
2026-08-21	Jo*****	only allows switching to a Samsung not away from one. burn.
only allows switching to a Samsung not away from one. burn.
2026-08-21	Am*****	not worming from onpluss 10 oro tos26
not worming from onpluss 10 oro tos26
2026-08-21	Am*****	there no option to receive data from non Samsung devicr
there no option to receive data from non Samsung devicr
2026-08-21	Co*****	DO NOT get this app I tried it out and did not like it, so I canceled my subscription. well today they charged me for it even though I canceled way before. Scammers just trying to get your money
DO NOT get this app I tried it out and did not like it, so I canceled my subscription. well today they charged me for it even though I canceled way before. Scammers just trying to get your money
2026-08-21	Ah*****	Smart switch worked for me when I switched phones transferred everything well.
Smart switch worked for me when I switched phones transferred everything well.